Hotel Manager (d / f / m)

BE YOURSELF – with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.

For our 4-star hotel Leonardo Milan City Center, located right in the buzzing heart of Milan, between Corso Sempione and Porta Garibaldi, we are looking for an enthusiastic and passionate Hotel Manager.

In addition to 131 rooms, the hotel has a restaurant area, a cocktail bar, a spacious outdoor terrace as well as a fitness suite and four dedicated conference rooms.

Join our team and start your career journey with us as Hotel Manager (d / f / m)!

What we offer

• Support in reconciling work and family life
• Europe-wide employee app "LEAPP"
• Discounts on accommodation and in the restaurants of the Fattal Hotel Group
• Training and development programmes at our Leonardo Academy
• Team events

Your Main Duties

• Ensure the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels
• Inspire and motivate team to achieve operational excellence delivering the company vision
• Meet and greet guests and VIPs, as well as regular guests, recognizing and anticipating their individual needs
• Handling of guest’s complaint
• Financial acumen, formulate budgets and prepare monthly revenue / expense forecasts
• Ensure the premises are in operative condition as per category of the unit to receive & serve the guests
• Meeting with managers of the outlets such as restaurant and bar to discuss business operations
• Supervise maintenance, suppliers, renovations and furnishings
• Ensure security is effective
• Builds and maintains effective working relationships with all key stakeholders and business partners
• Carry out inspections of property and services with consistency
• Promote and market the business

Your Profile

• BE YOURSELF - Be authentic and yourself
• Degree and / or diploma in hotel management or other related fields
• Minimum of 5 years operational management experience
• Solid background in international hospitality companies
• Revenue management skills with experience of budgets, P&L and forecasting
• Good background in the Milan market
• Reliable, organized and pro-active with strong communications skills
• Fluent in English and in Italian
• Computer literate in Microsoft Window applications

Your Contact Person

HR Assistant

Leonardo Milan City Center

Via Messina 10

J-18808-Ljbffr