Onsite IT Service Desk Specialist — ITIL & ServiceNow

A global IT services provider is hiring a Service Desk Specialist in Bari, Italy. The role involves providing high-quality technical support, managing tickets via ServiceNow and Jira Service Desk, and troubleshooting key IT issues. Candidates should have a minimum of 1 year experience in IT Service Desk roles and speak English and Italian fluently. This entry-level position offers an opportunity to work in a fast-paced environment and apply ITIL practices.