Hotel Relationship Manager

Hotel Relationship Manager

We are seeking a Hotel Relationship Manager to oversee and support a portfolio of hotels across Southern Europe. The role is focused on maximizing partner satisfaction, strengthening day-to-day relationships and driving revenue growth through effective communication and relationship building.

Main Responsibilities

• To maximize partner satisfaction by identifying and addressing concerns in a timely manner, thus maintaining strong relationships with hotel partners.
• To strengthen day-to-day relationships with hotel partners and drive revenue growth through effective communication.
• To develop and implement strategies to improve customer engagement and retention by identifying opportunities for growth and improvement.
• To collaborate with internal stakeholders to ensure seamless communication and coordination between all departments.

Key Requirements

• Proven experience in a similar role or industry with a proven track record of success.
• Excellent communication and interpersonal skills with the ability to build strong relationships with hotel partners.
• Ability to problem-solve and analyze situations to find effective solutions.
• A degree in a related field such as Hospitality, Business Administration or a related field.