Field Service Technician Automation

Your opportunity

Contract Type: Permanent

Country: ITALY

Location: Verona

Your opportunity

Are you passionate about advanced technologies and eager to work in leading industrial environments? Do you enjoy solving technical challenges, training users, and learning within a stimulating and nurturing global community? Join Sidel, a global leader in food, beverage, and personal care packaging solutions, as a Field Service Technician. You will be trained and supported to master high-tech equipment deployed at major industrial clients in Italy and abroad.

Your Mission

• Perform installation, start-up commissioning and final test of the Sidel Tunnel equipment supplied to Customer site, specialized on Automation profile.
• Develop a good understanding of the Customer needs to provide objective advice and to ensure Customer satisfaction
• Test and evaluate equipment, performance at Customer plant based on technical, contractual and safety specification
• Properly handle, checking and transferring, all the non-conformities
• Execute RCA on equipment automation issues, implementing the consequent plan of recovery and corrective action
• Prepare the job progress chart and technical weekly report in reference to carried-out activities

Your Profile

• Technical degree (Electronic Engineer Degree is a plus)
• Strong technical curiosity and eagerness to learn continuously
• Field experience preferred or strong motivation to learn on the job
• Electrical fundamentals as safety equipment, sensors, motion, servo driver, inverter
• PLC Siemens (S7, SCL, Tia Portal) / PLC Abbott is a plus
• HMI Siemens and Abbott with ZenOn application
• Fluent in English, essential for working in a multicultural team (French is an advantage)
• Willingness to travel extensively (often > 80% of the time) and adapt to different international environments
• Excellent interpersonal skills and customer service mindset

What we offer you

• A comprehensive training program, combining factory learning, hands-on field sessions and digital training
• Attractive benefits: travel bonuses, health insurance, provident fund, profit-sharing, paid leave, holiday bonus
• Opportunity to work on technologically advanced machines recognised worldwide
• A key role with prestigious clients, major industrial groups in food, beverages, home and personal care sectors
• An international, dynamic team and a modern, collaborative working environment that prioritises well-being and personal and professional growth