Field Application Engineer

Overview

About Vicor: Vicor Corporation designs, manufactures and markets modular power components and complete power systems used in the aerospace and defense electronics, enterprise and high performance computing, industrial equipment and automation, telecommunications and network infrastructure, and vehicles and transportation markets. Vicor is expanding its footprint in the Automotive Industry, pursuing parity with mild hybrid, EV / HEV and autonomous vehicle programs, and developing opportunities with tier ones and OEMs using high voltage to 48 volt architectures and 48 V to 12 V systems to achieve higher efficiency, high power density, lower overall cost, lighter weight and higher performing vehicles. Position: The main responsibility of the FAE position is to proactively support Vicor power solutions into various market opportunities including Automotive, Industrial, Aerospace & Defense, and High Performance Computing. This involves coordination with Business Development Managers, Account Managers, and Internal Business Partners while providing pre- and post-Sales technical support including product selection based on the customer’s application needs, product introduction and DIN assistance from an electrical, mechanical and thermal aspect, and troubleshooting customer systems if required.

Responsibilities

• Articulate technology, power architectures, and product positioning to both business and technical users
• Business / Relationship development focused on Direct – business development with customers and their technical community
• Distribution – business development with channel partners at target accounts
• Capture technical requirements and architecture of a customer’s system and act as liaison to Product Line Engineers
• Establish and maintain strong relationships throughout the sales cycle with the customer engineering staff
• Schematic review and project support on existing customer programs
• Coverage of incoming customer phone and e-mail technical inquiries
• Regular customer visits requiring 30–50% travel
• Prepare content and conduct technical seminars and conferences
• Provide product training to selected customers across the various segments
• Assist with hands-on product evaluations in local lab
• Enable Channel Demand Creation supporting the respective organization by technically qualifying new opportunities and helping increase the conversion rate from New Design identified to Design Win
• Supporting customers and channel customers on technical issues
• Visiting channel customers for application engineering support
• Visiting Distribution Branch Offices for technical product trainings / presentations

Qualifications, Experience and Attributes

• Bachelor of Science in Electrical Engineering or equivalent, minimum 5 years related experience in either analog / power supply design or analog-based applications engineering
• Automotive market experience desired
• Capable Electronics Technician skills
• Good understanding of analog circuit designs
• Solid written / verbal communication skills
• First experience in dealing with distribution partners
• Self-motivated, hardworking, results oriented, problem solver focused on driving business
• Strong interpersonal skills, ability to present to audiences
• Balance between short-term achievement and long-term development
• Business acumen
• Fluent in written and spoken English and Italian
• Computer literate including CRM system knowledge (Salesforce)
• Full clean driving license