A Day in the Life
The Training & Education Manager will have a significant impact on the success of Advanced Surgical Technologies’ growth across the region by executing technical, clinical and skill training focused on sales, system implementation and customer support. This position reports into Western European Surgical Sales Training and is a strategic and executional role supporting critical commercial team operations across the region.
Offering an exceptional opportunity to build on clinical or sales experience and develop the skills for upward or lateral roles, the successful individual will design and deploy training programs for new employees that support Advanced Surgical Technologies business initiatives. They will also partner with local field management to support ongoing sales team development.
The work location within Europe is flexible but candidates must be prepared to travel up to 50% across the region. Significant time will be spent delivering hands‑on training at the IRCAD training center located in Strasbourg, France. Occasional international travel will be required.
Responsibilities may include the following and other duties may be assigned:
- Identify training needs: Drive the collaboration of the different regional stakeholders to identify skill or knowledge gaps based on roles and responsibilities.
- Training development: Partner with Global and Regional departments to design and develop training courses that align with organizational goals and objectives and, when required, implement the principle of 80% standardization 20% customization.
- Training delivery: Deliver clinical and technical content effectively using digital resources and methods such as blended, synchronous and asynchronous learning.
- Training evaluation: Assess the effectiveness of the training by contacting evaluations, surveys and feedback and create mechanisms to measure learning outcomes.
- Team collaboration: Foster cross‑departmental training collaboration that promotes a culture of learning that enhances communication efficiency and continuous improvement.
Required Knowledge and Experience:
- Bachelor’s Degree with a successful 5‑year combined experience in two or more of the following functions: medical device sales or marketing, clinical experience (nursing, etc.), training delivery, or other relevant areas, with a strong track record and demonstration of individual and team results.
- Strong commercial acumen, excellent communication skills, a genuine enthusiasm for training and development and a commitment to teamwork.
- In‑depth knowledge of successful field sales and support organization structure, processes, and culture.
- Excellent influencing, interpersonal, communication, presentation and facilitation skills with demonstrated leadership and coaching capabilities.
- Experience in multicultural organizations, particularly different learning and thinking styles.
- Proven track record of ability to navigate and collaborate within a global matrix organization.
- Proven track record of both individual and team achievement with a natural drive for results.
- Experience with project management / project leadership, excellent planning and organizational skills coupled with demonstrated ability to manage multiple, complex projects concurrently.
- Excellent spoken and written English is required. European language capability is desired.
- Operating Room knowledge or experience.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short‑term incentive called the Medtronic Incentive Plan (MIP).
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.