IT Support Specialist

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Brescia
EUR 50.000 - 70.000
Sii tra i primi a mandare la candidatura.
6 giorni fa
Descrizione del lavoro

IT Support Specialist

Location: Brescia, Italy

Type: Dispatch

Hours: 10-20 Hours per week

Skills Description: BCIC Swiss GmbH | Best Connect International Company is looking for a dispatch "IT Support Specialist" in Italy.

Responsibilities

  • Provide first- or second-level contact and problem resolution for customer issues.
  • Work with third-party vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support, and troubleshoot Windows OS, Mac OS & Microsoft Office. Cisco Jabber is another authorized desktop application.
  • Install, upgrade, support, and troubleshoot printers and computer hardware.
  • Perform general preventative maintenance tasks on computers, laptops, and printers.
  • Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
  • Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
  • This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Perform other duties as assigned.

Requirements

  • Must hold a valid work permit in Italy.
  • Several years of professional experience in the field of IT support.
  • Fluent English language needed.

Salary: Negotiable

Apply now - paul.bristi@bcic-swiss.com