Datacenter IT Technician Trainee (12 months), Data Centre Operations, Sydney

Datacenter IT Technician Trainee (12 months)

Job ID: 3108136 | Amazon Corporate Services Pty Ltd

Are you excited about Server and Networking Technology and want to work in the largest data centers in the world? If so, we want to meet you and help grow your technical skills! At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most customer‑centric company.

You will work with the world’s largest computing infrastructure. You will learn the daily operations of a large data center, troubleshoot hands‑on with servers and network equipment, and interact with teams like logistics, networking, security, and more. Data Center Operations designs, installs and maintains the world’s largest computing infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling parts and assisting in data center maintenance.

We are looking for candidates to commit to a 12‑month contract and we are committed to provide coaching and periodic assessments to help develop your skills. If successful after the 12‑month period you might be interviewed to join the Amazon family full‑time.

Key Responsibilities

• Perform diagnostics and troubleshoot all hardware and related problems
• Perform basic level OS troubleshooting
• Perform basic level configuration troubleshooting
• Perform replacement of parts and devices
• Perform storage media (HDD, SSD, etc.) sanitization and destruction tasks
• Maintain a high level of system reliability by prioritizing resolution of trouble tickets efficiently
• Follow DC operations, logistics, security and safety related processes and guidelines
• Practice and enforce Amazon's security and safety best practices
• 24/7 shift coverage is required and includes 12‑hour rotating shifts

Basic Qualifications

• Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations
• Basic IT troubleshooting knowledge
• Physical component requiring the ability to lift and rack equipment using lifting equipment
• Valid driver’s license and own vehicle to travel between sites

Preferred Qualifications

• Diploma or university or TAFE in Linux or networking knowledge
• Passionate about IT infrastructure and hardware

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.