Italian Customer Service Representative - Relocate Abroad

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION.

THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria Greece or Portugal.

Work Model: On-site

Required Languages: Italian English

About the Role

We are hiring an Italian-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to Italian-speaking clients via phone email and chat.
• Assist customers with inquiries regarding products orders services billing and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in Italian and English.
• Customer-focused with a positive empathetic and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

• Competitive monthly salary 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.

Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1