Italian Speaking Customer Support for Subscription-Based Services Department

Overview

Elevate your career with Patrique Mercier Recruitment JP as an Italian Customer Service Agent and enjoy the adventure of relocating to Greece with a fully paid relocation package! This exciting role invites you to be a vital part of our customer service team, where you will provide exceptional support to Italian-speaking clients. You will handle customer inquiries, resolve issues, and ensure a high standard of service. If you have a passion for helping others and are eager to explore a new culture while building your career, we would love to have you on board!

Responsibilities

• Deliver excellent customer service to Italian-speaking customers through phone, email, and chat.


• Address customer inquiries and provide effective solutions to enhance their satisfaction.


• Maintain thorough knowledge of our products and services to assist customers accurately.


• Document all customer interactions clearly in the CRM system.


• Collaborate with team members to improve service delivery and customer experiences.


• Participate in training programs to enhance your product knowledge and service skills.


• Provide insights and feedback to develop customer service practices further.

Requirements

• Fluency in Italian and English, both written and spoken.


• Excellent communication skills with a strong focus on customer satisfaction.


• Ability to work effectively in a fast-paced, team-oriented environment.


• Previous customer service experience is beneficial but not required.


• Friendly, proactive, and adaptable with great interpersonal skills.


• Willingness to relocate to Greece and embrace a new lifestyle.


• A real passion for helping customers and addressing their needs.

Benefits

• Private Health Insurance


• Training & Development


• Performance Bonus


• 2 Extra Salaries Per Year


• Fully Paid Training


• Great Salary


• Fully Paid Relocation Package ( flight, transfer and hotel )