Community Associate

At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too.

The opportunity

As a Community Associate, you’ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.

A typical day at Regus

You arrive 15 minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed. Customers start coming in and you handle requests (e.g., changed WiFi code, package arrivals, directions to meeting rooms, setting up projectors, taking drink orders). You sort mail, respond to customers, and coordinate with the Community Manager for events. You plan invites for networking events and create and post posters. As the day ends, you help guide the group to a nearby restaurant and ensure the centre is tidy before you head home.

About You

We’re looking for someone who can manage multiple tasks while providing customers with the best possible service. You also need to be:

• A good communicator, with the ability to build strong professional relationships and empathise with people’s needs
• Happy taking ownership of problems and finding ways to solve them
• Positive, enthusiastic and able to adapt to fast-changing situations
• Confident using MS Office and other basic IT packages

What We Offer

On top of a competitive salary package you’ll enjoy:

• A bright and inspiring work environment
• Training and development opportunities

Details

• Seniority level: Entry level
• Employment type: Contract
• Job function: Other
• Industries: Facilities Services

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