Recruiting & Learning Coordinator

Situated in the heart of Tuscany, Relais Borgo Santo Pietro is a luxury five‑star boutique hotel and spa, featuring 22 individually styled rooms and suites, a Michelin‑starred restaurant and an elegant Trattoria, a holistic spa, an onsite cooking school, a natural skincare laboratory, an organic farm, and 13 acres of landscaped gardens.

We are seeking a Recruiting & Learning Coordinator ready to embrace this opportunity in a unique, inspiring, and passion‑driven environment. This role manages recruitment activities for a wide variety of positions and coordinates learning and development initiatives across the property. The ideal candidate is detail‑oriented, proactive, and genuinely passionate about people and growth, ensuring that every team member receives an excellent experience.

Key Responsibilities

Recruiting & Talent Acquisition

• Support the end-to-end recruitment process, including job postings, CV screening, interview scheduling, and candidate communication.
• Collaborate with department heads (Front Office, F&B, Spa, Garden, Farm, Housekeeping, etc.) to understand staffing needs and job requirements.
• Maintain and update the database and ensure accurate documentation.
• Manage candidate pipelines and ensure a smooth, professional, and high‑touch candidate experience that reflects the brand.
• Coordinate seasonal recruitment campaigns and participate in hospitality job fairs and recruitment events.
• Support onboarding processes to ensure a warm, organized, and effective welcome for new employees.

Learning & Development

• Coordinate internal training programs and skill‑development sessions across departments.
• Manage logistics, materials, calendars, attendance, and follow‑up for all learning initiatives.
• Ensure that training pathways are aligned with company standards of excellence and luxury hospitality service.
• Monitor completion, collect feedback, and track training effectiveness.

HR Support & Administration

• Prepare and maintain reports on recruitment metrics, training participation, and HR KPIs.
• Assist in broader HR projects aimed at enhancing employee experience and engagement.
• Ensure compliance with internal policies and employment regulations.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Hospitality, Business Administration, or a related field.
• Previous experience in recruitment or HR coordination; experience in luxury hospitality is a strong advantage.
• Excellent organizational skills and strong attention to detail.
• Outstanding interpersonal and communication abilities.
• Ability to manage multiple priorities in a dynamic, fast‑paced environment.
• Fluency in English and Italian.