Embedded Firmware QA Engineer, eero QA

Job ID: 3067471 | Amazon.com Services LLC. At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe. Our cross‑functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state‑of‑the‑art security features, to complement our award‑winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world’s leading technology companies. Our team builds products that customers love – from mesh routers to high‑performance wired networking devices – and we’re looking for you to join us in shaping the future of the connected home.

Key job responsibilities

• Black and gray box testing on driver and userspace embedded software
• Provide additional cross‑functional test support for other team members
• New hardware test and support
• Develop ad‑hoc tests to support engineering debug
• Writing and executing test plans to ensure complete code coverage
• Providing detailed bug reports to the engineering teams using JIRA
• Work with distributed development and test teams
• Leverage AI for debugging and troubleshooting, automation
• Prepare and maintain test beds and hardware
• Frequent travel between Seattle, Washington and the Bay Area, California

Export Control Requirement

Due to applicable export‑control laws and regulations, candidates must be a U.S. citizen or national, a U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

About the team

Our team is cross‑functional, spanning hardware, software, and manufacturing. We develop advanced Ethernet switching and gateway products that complement our mesh WiFi systems, and we’re looking for a highly focused QA Engineer to work on critical embedded firmware testing projects that keep our platform running smoothly. You will help validate software releases and ensure a great customer experience.

Basic Qualifications

• Experience as QA lead on medium to large sized projects
• Experience in automation testing
• Bachelor’s degree in Computer or Software Engineering, Electrical Engineering or a related field, or equivalent training, fellowship, or work experience
• 4+ years in a Quality assurance role, at least 3+ years testing embedded firmware
• Working knowledge of UNIX/Linux
• Knowledge of networking standards and protocols such as IPv4, IPv6, TCP, UDP, DHCP
• Knowledge of wireless networking (802.11a/b/g/n/ac/ax/be)
• Ability to effectively use AI‑driven tools for automation, enhancing test coverage, debugging and troubleshooting
• Ability to work independently and within a testing team

Preferred Qualifications

• Experience with consumer networking hardware such as routers, switches, wireless access points
• Experience using Python and/or Linux shell scripting skills
• Experience testing mobile app testing
• Experience testing cloud APIs
• Clear and concise communication

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.