L2 Deskside Support Technician - Freelance (VIP Onsite)

A recruitment agency is seeking a qualified Deskside Support Level 2 technician to provide technical support for end-users in Italy. The ideal candidate will have proven skills in troubleshooting hardware, software, and connectivity issues, as well as B2 certifications in English and the local language. This role primarily involves supporting desktop devices and ensuring compliance with IT policies. Remote support capabilities and experience with tools like SCCM are preferable.