Store Manager - Serravalle Outlet

STORE MANAGER - NEW OPENING | SERRAVALLE OUTLET

Luxury Fashion House

What We Offer

• Salary up to €50,000 (depending on experience).
• MBO + comprehensive benefits package.
• A unique opportunity to lead a flagship new opening in Italy's most prestigious outlet destination.

Your Mission

• Lead and inspire a team of 9 people, ensuring excellence in both front and back of house operations.
• Drive performance through passion, accountability, and a culture of ownership.
• Oversee all boutique operations - from KPIs, CRM, and after‑sales to reporting and visual standards.
• Collaborate cross‑functionally with Retail, VM, and Buying teams to elevate store performance.
• Analyze sales trends and propose innovative business actions to exceed targets and enhance profitability.
• Act as a true Brand Ambassador, embodying the house values and delivering an exceptional client experience.

Your Profile

• Minimum 5 years of experience as a Store Manager, Concession Manager, or Floor Manager within a Luxury or Premium brand.
• Proven expertise in women's RTW and a deep understanding of luxury clientele expectations.
• Strong leadership skills with experience in team development, coaching, and talent growth.
• Proficient in KPI management, CRM, clienteling, merchandising, and inventory control.
• Fluent in English; additional languages are a plus.

About the Brand

A renowned luxury fashion house blending elegance, authenticity, and effortless style. Offers timeless, casual‑chic collections designed for modern sophistication. A brand where refinement meets accessibility, celebrating individuality and taste.