IT Solution Analyst
IT SOLUTION ANALYST
ENGIE puts sustainable development at the center of its activities (electricity, natural gas, energy efficiency, and services) to meet the challenges of the energy transition to a low‑carbon economy: access to a sustainable economy, climate change mitigation and adaptation, and resource optimization.
Who is ENGIE?
ENGIE is a global reference in low‑carbon energy and services with a leading energy management business. We provide solutions across the full energy mix – renewable and thermal power, natural gas & LNG, biomass, environmental products – and our experts deliver tailor‑made solutions focused on decarbonation and decentralization.
Who are we looking for?
We are currently searching for an IT Solution Analyst in S&EM Italy, based in Milan.
About S&EM
ENGIE Supply & Energy Management (S&EM) provides energy supply solutions and risk management services to support clients through their decarbonisation journey while optimising ENGIE's assets and contributing to value creation.
Our expertise
- Asset management
- Energy supply – providing green energy & innovative solutions
- Risk management & market access
What will you do?
You’ll support a Strategic Digital Transformation Project – the B2B/Giants meter‑to‑cash process – that will revolutionise IT ecosystem with direct impact on invoicing, contract management, B2B offerings and data analytics. You will collaborate closely with IT and Business teams, adopt and integrate core platforms, evolve data management and analytics architectures, and explore innovative solutions.
- Requirements Analysis: Bridging business needs and technical solutions by gathering and documenting functional and non‑functional requirements.
- Development & Configuration Support: Translating requirements into technical specifications and aiding system configuration.
- Test Management: Planning and executing integration testing and UAT, including test case preparation, defect management and business coordination.
- Data Activities: Supporting data migration validation and analytics, including ETL and reporting.
- System Integrations: Defining and documenting APIs and supporting integration testing.
- Documentation: Creating and updating all functional and technical project documents.
- Troubleshooting & Support: Providing second‑level support and contributing to problem resolution (RCA).
- New Initiatives: Participating in POCs and supporting business continuity.
About You
The ideal profile matches the following prerequisites:
- Bachelor's degree in STEM disciplines (Computer Science, Engineering, Mathematics, Physics, Statistics, or related fields).
- Minimum 2 years of proven experience with IT system design across enterprise applications such as CRM (ideally Salesforce), metering, invoicing, ERP (ideally SAP), and credit management.
- Awareness of product management, agile principles, and development methodologies, and the ability to support agile teams by providing advice on opportunities, impact, and risks, accounting for technical and architectural debt.
- Knowledge of system integration principles and APIs; experience with API documentation (e.g., Swagger, Postman) is a significant plus.
- Previous experience or familiarity with customer management, offering, or billing systems is considered a plus.
- Experience in energy utilities company dynamics, especially in B2B environments (desirable).
- Familiarity with data management concepts, ETL and reporting/analytics (e.g., BI tools, SQL, data warehousing) (desirable).
- Experience with a variety of platforms and architectures including cloud, SaaS and on‑premises solutions (desirable).
Type of contract
Local contract according to Italian labour law.
About ENGIE
Working at ENGIE, a multinational group, means having a wide variety of career opportunities in more than 30 countries. We support a social model balancing economic performance with positive impact on people and the planet. We bet on the power of community and act as part of a community committed to disrupting and reinventing the future. Diversity and inclusion are at the core of our corporate culture.
ENGIE is committed to combating all forms of discrimination in employment, access to training and promotion. Therefore, the integration and support of youth, adults, and people with disabilities, regardless of gender, ethnicity, or religion, are key priorities of human resources policy.
Recognised by Sole24Ore in 2025 as a leading company in diversity & inclusion, the ISO 30415:2021 and UNI PDR 125:2022 certifications further prove our commitment.