Night Shift Area Manager

Operations is the beating heart of Amazon. This key part of our business ensures we fulfill and dispatch orders efficiently so our customers receive their items on time. As an Area Manager, you will ensure your site runs smoothly to meet customer demand. You will lead a team that maintains safety, efficiency, and high quality, while managing projects across our network to drive productivity.

Key job responsibilities

1. Create, oversee, and promote a culture of safety and wellbeing
2. Analyze and implement changes to sustain high quality and productivity
3. Manage projects to streamline processes, optimize productivity, and enhance service quality
4. Monitor shift performance against business objectives and implement improvement actions
5. Collaborate with management colleagues to standardize shift practices

A day in the life

You will work on a shift pattern at one of our sites, focusing on maximizing productivity. Your main duties include fostering safety culture, maintaining quality and performance standards, overseeing process improvements, and driving operational initiatives. Your day will vary, from managing teams and daily operations to implementing process improvements and handling contingency tasks. You will also serve as a role model and mentor for new managers.

About the team

Amazon Extra Large (AMXL) handles heavy items such as furniture and large appliances. Our team manages the entire service—from supply chain to delivery and returns—adding value through unpacking, assembly, installation, and old item removal. We prioritize safety, productivity, and innovation to improve how customers buy and receive large goods.

We plan to expand our fulfilment centres and delivery stations across the UK and Europe. Most team members work during the day, with some night shifts in delivery stations. Our team includes professionals from operations, supply chain, business intelligence, and programme management, all vital to our growth.

Minimum qualifications

• A degree
• Relevant experience in people management
• Experience communicating with diverse stakeholders, including peers and leadership
• Experience using data or anecdotal evidence to influence decisions
• Proficiency in verbal and written English and the local language

Preferred qualifications are not mandatory. If you meet the basic qualifications, we welcome your application.

Additional preferred experience

• Experience with Lean, Six Sigma, and Kaizen techniques
• Experience in logistics environments
• Proficiency with MS Office (Word, Excel, Outlook)

Amazon is an equal opportunities employer. We value diversity and base hiring decisions on experience and skills. We prioritize privacy and data security; see our Privacy Notice for details.

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