About The Role
The Systems Engineer designs, operates, and improves core server, virtualisation, identity, storage, backup, and monitoring services across Fusion Integrated Solutions. The role works autonomously on complex infrastructure changes, supports service resilience, and guides operational improvement.
Responsibilities
- Administer and improve Windows and Linux server platforms, virtualisation, directory services, storage, backup, and monitoring environments.
- Design, implement, and document infrastructure changes, including server builds, platform upgrades, migrations, and capacity improvements.
- Investigate complex system incidents; restore service, determine root causes, and implement approved corrective actions.
- Maintain identity and access platforms, patching, configuration baselines, backup validation, and recovery procedures.
- Monitor availability, performance, capacity, and backup outcomes; address risks before they affect production services.
- Coordinate infrastructure vendors, cloud providers, and internal delivery teams on technical changes and escalations.
Candidate Attributes
- Autonomous and methodical troubleshooting across interconnected infrastructure services.
- Strong technical documentation, change-management, and root-cause-analysis habits.
- Ability to guide colleagues and communicate clearly with technical and non-technical stakeholders.
- Ownership of availability, continuity, and operational improvement.
Education and Experience
- Bachelor’s degree in IT, Computer Science, Engineering, or a related discipline.
- 4+ years in systems engineering or infrastructure administration.
- Microsoft, Linux, VMware, Veeam, Azure, AWS, or comparable certifications are preferred.
- Fluency in English is mandatory; Arabic is desirable.