Sr. Marcom Campaign Lead — 360 Branding & CRM (Qatar)

Delivery Hero SE; Doha; On-site; QAR 180,000 - 300,000; Full time

Job summary

Talabat, part of Delivery Hero, seeks a Sr. Specialist Marcom for Qatar to lead 360 campaigns, CRM promotions, and go-to-market strategies. You will drive customer acquisition and retention while coordinating across teams to ensure timely delivery and optimal exposure.

The role emphasizes brand polish, influencer coordination, social media supervision, and on-ground activations to elevate brand presence in Doha. 5+ years in consumer marketing and CRM experience are preferred.

Qualifications

• Minimum 5 years in consumer marketing, e-commerce or online services with measurable results.
• Strong project and stakeholder management skills.
• Analytical mindset with attention to detail and swift execution.
• Ownership mindset; proactive and willing to go the extra mile.
• Experience in campaign management, preferably CRM/CVM in an e-commerce.
• Ability to set priorities and drive projects to completion.

Responsibilities

• Plan and develop 360 campaigns to drive acquisitions and retention.
• Lead execution and go-to-market of campaigns and CRM promotions.
• Polish brand image across riders, tone, and offerings.
• Manage media planning for 360 campaigns to maximize exposure.
• Monitor campaign KPIs and recommend next steps.
• Oversee on-ground activations and vendor coordination.
• Ensure timely post-campaign performance reports.
• Support CSR/PR related communications.
• Supervise social media and respond to inquiries timely.
• Coordinate with influencers and handle key complaints with teams.

Skills

Project management

Stakeholder management

Analytical thinking

Ownership mindset

Swift execution

Tools

CRM platforms

Job description

Talabat, part of Delivery Hero, seeks a Sr. Specialist Marcom for Qatar to lead 360 campaigns, CRM promotions, and go-to-market strategies. You will drive customer acquisition and retention while coordinating across teams to ensure timely delivery and optimal exposure.

The role emphasizes brand polish, influencer coordination, social media supervision, and on-ground activations to elevate brand presence in Doha. 5+ years in consumer marketing and CRM experience are preferred.