Spa Therapist

Four Seasons; Doha; On-site; QAR 60,000 - 100,000; Full time

Benefits offered by this job

Accommodation

Training & development

Complimentary meals

Medical coverage

Staff transport

Job summary

Four Seasons Doha is seeking a professional Spa Therapist to provide massage, facial and wellness therapies across our luxury spa and guest spaces.

Bring 2–4 years of luxury hotel spa experience, with massage and beauty treatment certifications, and a passion for delivering outstanding guest service. You will maintain pristine treatment rooms and contribute to a world-class guest experience.

Qualifications

• Certified in massage and beauty treatments.
• 2–4 years of luxury hotel spa experience.
• Excellent communication and guest service orientation.

Responsibilities

• Provide massage, facial and wellness therapies across spa areas and guest suites.
• Upsell treatments and retail products with discretion and care.
• Maintain treatment rooms and ensure hygiene and inventory are in order.
• Deliver exceptional guest experiences aligned with Four Seasons standards.

Skills

Spa experience

Massage certification

Guest service

Communication skills

Education

Massage/Beauty therapy certification

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together.

Our Team

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.

Who We Look For

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Responsibilities

• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
• Provide Massage, Facial, Body treatments, and any other wellness therapies in our spa, around the pool, in guest suites, and in any location appropriate.
• Possesses a high level of product knowledge and relevant technical skills; intuitively recommends and effectively upsells treatments, packages, and retail items in a sensitive and personalized manner.
• Communicate and adapt to guest preferences and needs and make some suitable recommendations to extend experience after the services.
• Has a thorough understanding of all services including benefits, indications & contraindications for each of the treatments; applies professional products safely and accurately.
• Sets up and immaculately maintain spa treatment rooms; maintains stocks of operating and guest supplies in the work areas.
• Has an outgoing personality and a can-do approach to any task - personifying luxury guest service. Assists in executing the day-to-day operational requirements.
• Sale and recommended retail products. Ensures Spa Setups and Treatment facilities are ready for service.
• Meticulously respects guest needs for privacy, takes ownership of guest concerns and requests, and acts decisively to ensure guest satisfaction when glitches occur.
• Flexible and extended job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• Closely coordinate with Lead Spa Therapists and Spa Manager.

Preferred Qualifications And Skills

• 2-4 years of experience in a similar position with a luxury hotel or resort
• Certified for massage and beauty treatments.
• Excellent communication and exceptional guest service skills
• Guest centricity and understanding the importance of guest's preferences

Our Offering

• Deeply instilled values-based company culture
• Opportunities to build a successful career with global potential
• Unique strong culture - diversity of 50 different nationalities
• Living accommodation in a high quality, well-resourced apartment
• Excellent Training and Development opportunities
• Employee Recognition Programs
• Complimentary nights at FS Hotels Worldwide
• Paid annual home leave tickets
• Complimentary meals in employee restaurants
• Free transportation to work
• Medical coverage

Work Authorization

The Hotel will apply for the work authorization for a successful candidate.

Learn More About Employment With Four Seasons

You could also learn more about employment with Four Seasons via the following channels:

https://www.facebook.com/FourSeasonsJobs

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

http://jobs.fourseasons.com

https://twitter.com/FourSeasonsJobs