Senior Manager Technology and Infrastructure

Arab Solutions; Doha; On-site; QAR 300,000 - 500,000; Full time

Job summary

Arab Solutions in Qatar seeks a Senior Manager of Technology and Infrastructure to lead IT infrastructure initiatives across education-sector projects. You will manage a large team of engineers, define policies, and ensure security and high availability in a dynamic threat environment.

The role requires 10+ years of experience in IT infrastructure, cybersecurity, SOC projects, and strong leadership with vendor management. Qatar security standards compliance is essential.

Qualifications

• Ten years' experience in IT infrastructure and project delivery.
• Graduate with industry-leading IT certifications.
• Experience in Education Sector IT Infrastructure projects.
• Cybersecurity and SOC project experience.

Responsibilities

• Engage with customer to understand needs and budget.
• Develop IT and Cybersecurity policies and procedures.
• Manage a large team of engineers and support staff.
• Define KPIs for the team and ensure KPI achievement.
• Adopt new technologies to improve operations and security.
• Handle support escalations when required.
• Ensure documentation is maintained at all levels.
• Assist with audits and incident management as needed.
• Compile and present reports to top management.
• Ensure maximum uptime of systems and data availability.

Skills

IT Infrastructure

Cybersecurity

SOC Projects

Networking

Team Leadership

Education Sector

Multi-vendor Security

Network Troubleshooting

Industry Certifications

Education

Bachelor's degree in IT

Industry-leading IT certifications

Tools

Wireshark

Network Monitoring Tools

Job description

Senior Manager Technology and Infrastructure

Experience 10 Yrs

Location Qatar

Required Skills

• Minimum 10 years of experience working in various aspects of IT Infrastructure and managing IT Infrastructure projects
• Must be a graduate with Industry s lead IT certifications
• Experience with Education Sector IT Infrastructure Projects
• Experience with handling Cybersecurity and SOC projects
• Excellent technical skills for building IT Infrastructure architecture aligned with the Qatar Security standards
• Good understanding on networking systems protocols software and technologies including but not limited to Routers Switches WIFI networks Load balancers Firewalls IP telephony systems WAN technologies etc
• Experience in handling multivendor security solutions
• Sound knowledge in diagnosing complex network performance issues and working with Network Monitoring systems Wireshark and other network troubleshooting performance benchmarking techniques
• Good interpersonal and communication skills
• Excellent analytical organizational and decision-making skills
• Good Management Skills of managing a large team of engineers
• Ability to quickly learn and implement new technologies and network practices in a constantly evolving environment
• Highly motivated and dedicated capable of working with little instruction to resolve demanding tasks in coordination with internal teams
• Must be a graduate with Industry s lead IT certifications.
• Experience with Education Sector IT Infrastructure Projects
• Experience with handling Cybersecurity and SOC projects.
• Excellent technical skills for building IT Infrastructure architecture aligned with the Qatar Security standards.
• Good understanding on networking systems, protocols, software and technologies including but not limited to Routers, Switches, WIFI networks, Load balancers, Firewalls, IP telephony systems, WAN technologies etc.
• Experience in handling multivendor security solutions .
• Sound knowledge in diagnosing complex network performance issues and working with Network Monitoring systems, Wireshark, and other network troubleshooting/performance benchmarking techniques.
• Good interpersonal and communication skills, Excellent analytical, organizational, and decision-making skills.
• Good Management Skills of managing a large team of engineers.
• Ability to quickly learn and implement new technologies and network practices in a constantly evolving environment.
• Highly motivated and dedicated, capable of working with little instruction to resolve demanding tasks in coordination with internal teams.

Responsibilities

1. To engage with the customer for understanding the needs and build the IT Infrastructure Solution that customer would accept based on their requirements and budget
2. Develop IT and Cybersecurity Policies and procedures
3. Manage a large team of Engineers and Support staff
4. Define Key performance indicators for the team while ensuring that the team meets the KPI
5. Adopt new technologies Innovations for the organization to improve operations while enhancing security
6. Handle Support escalations if required
7. Ensure the documentation is maintained at all levels
8. Help with the Audit and Incident management teams when required
9. Compiling and presenting reports to the top management when required
10. Ensure the maximum uptime of systems and availability of Data