Sales Manager - Conference & Events

Mandarin Oriental; Doha; On-site; QAR 167,000 - 335,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Wellbeing programs

Retirement plans

Salary & benefits package

Transportation & housing assistance

Relocation and travel tickets

Job summary

Mandarin Oriental, Doha is seeking a Sales Manager to join our Commercial Strategy team. You will drive revenue through strategic yield management, upsell hotel facilities, and build strong relationships with key accounts and ministries in Qatar.

The role requires coordinating with events teams and maintaining enterprise accounts to secure repeat business. The position emphasizes excellent English and Arabic communication, teamwork, and a proactive sales approach within a prestigious luxury

Qualifications

• Minimum 2 years of experience in Sales in a 5-star hotel environment with proven closing records.
• Experience in Conference & Events and/or Sales at managerial level; local market experience preferred.
• Strong network with local ministries and corporate accounts.
• Excellent computer skills and proficiency in all standard office applications.
• Clear, fluent communication in English and Arabic, both verbal and written.

Responsibilities

• Satisfy client needs while optimizing hotel revenue through strategic yield management and upselling of facilities and services.
• Collaborate with hotel sales team to achieve monthly sales targets.
• Coordinate with Banqueting Operations to ensure customer satisfaction and repeat business.
• Prepare and send proposals, confirmations, contracts, and amendments to clients.
• Conduct site inspections, client entertainment, and familiarization visits.
• Maintain major accounts and bookings in the accounts management system.

Skills

Sales experience

Networking

Corporate accounts

Negotiation

Client relationships

Tools

MS Office

Job description

Mandarin Oriental, Doha is looking for a Sales Manager to join our Commercial Strategy team.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

As Sales Manager, you will beresponsiblefor the following duties:

• Satisfies the needs of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel facilities and services.
• Works closely with the hotel sales team to achieve monthly sales target.
• Works closely with Banqueting Operations team to ensure customer satisfaction and return business.
• Sends all correspondence to clients regarding banquet events, such as proposals, confirmations, contracts and amendments.
• Conducts site inspections, client entertainment and familiarization visits.
• Establishes and maintains files of major accounts and bookings and ensures all maintained in the accounts management system.

As Sales Manager, weexpectfrom you:

• Minimum 2 years of experience working in a 5-star hotel environment within Sales with proven records of closing sales
• Previous work experience in Conference and Events and or Sales in Managerial position. Local market experience is preferred
• Strong network with local Ministries and Corporate accounts
• Must be excellent in using computer and well versed in all computer applications
• Clear communication; effective verbal and written communication skills in English and Arabic

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits packages
• Transportation and Housing provided
• Relocation and Vacation Tickets

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