Restaurant Guest Relations Manager - La Maison Ani

fundamentalhospitality; Doha; On-site; QAR 200,000 - 320,000; Full time

Benefits offered by this job

Flight tickets for intl staff

Return home tickets

Meal on duty

2 days off weekly

Growth opportunities

Employee discounts

Medical insurance

Job summary

Fundamental Hospitality invites applications for a Guest Relations Manager at La Maison Ani in Doha. The role focuses on delivering luxury guest experiences, managing VIPs, and ensuring polished, personalized service within an elegant dining concept.

Ideal candidates are based in Doha or willing to relocate, with fluency in English and a track record in high-end hospitality. Competitive salary, visa, medical insurance, annual leave, and travel benefits are provided.

Qualifications

• Experience as a Guest Relations Manager or senior guest-facing role in luxury hospitality.
• Strong understanding of luxury service standards and guest relations.
• Excellent communication and interpersonal skills with a warm, engaging personality.
• Ability to manage VIP experiences and guest journeys.

Skills

Guest relations management

VIP guest experiences

Interpersonal communication

Excellent English

High-end hospitality

Doha/GCC luxury market

Organized and proactive

Job description

Fundamental Hospitality is looking to hire an experienced Guest Relations Manager for La Maison Ani, one of Doha’s most renowned and sought-after dining destinations.

This is an exciting opportunity to join the team of a highly successful and established concept, known for its elegant atmosphere, exceptional hospitality, and memorable dining experiences.

What We Offer:

• Competitive Salary
• Work Visa & Medical Insurance
• 30 days paid annual leave
• Employee discounts across our venues
• Joining flight ticket (for international applicants) plus return tickets to home country (annually or biennially, depending on position)
• Opportunities for growth, learning and development within our company
• 2 days off weekly
• Meals on duty

Who are we?

Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated, home-grown concepts that showcase the quality and innovation of the region, whilst exporting them to key cosmopolitan cities around the world. Fundamental Hospitality delivers lifestyle brands reimagined, where a creative approach to concept development leads to a dynamic experience in each and every venue. The group has played a fundamental role in the expansion of brands from the UAE to the world, where we understand the essential elements needed to execute experience driven lifestyle concepts on an international scale. The collection of brands within the portfolio include globally acclaimed concepts Gaia, Shanghai Me, Alaya, La Maison Ani, Piatti and Izu Burger, as well as international franchises, Scalini Dubai, Scalini Riyadh, Cipriani Dubai, and Cipriani Dolci UAE. Fundamental Hospitality owns and operates venues across the Middle East and Europe, with ongoing expansion of the group’s concepts into the GCC, Europe, UK, and USA. Dubai will further see the launch of new home grown concepts as Fundamental Hospitality continues to cement itself as the leading innovator in the hospitality industry.

Website: http://www.fundamentalhospitality.com

Requirements:

• Previous experience as a Guest Relations Manager or in a similar senior guest-facing role within a high-end restaurant or luxury hospitality concept
• Strong understanding of luxury service standards and guest relations
• Excellent communication and interpersonal skills, with a warm, engaging, and polished personality
• Ability to build strong relationships with guests, manage VIP experiences, and create memorable guest journeys
• A proactive, detail-oriented, and highly organized approach
• Fluency in English; additional languages are a strong advantage
• Previous experience in the Doha or GCC luxury hospitality market is an advantage
• Currently based in Doha or willing to relocate