Release Manager Consultant | Mach Consultants | Qatar

Mach Consultants; Qatar; Sur place; QAR 300 000 - 500 000; Plein temps

Résumé du poste

Mach Consultants in Qatar is seeking an experienced Release Manager Consultant with senior ITIL and ITSM governance expertise to lead end-to-end release lifecycles in a complex enterprise environment. The role requires coordinating cross-functional teams, managing schedules, risks, and deployments on site in Qatar.

You will drive DevOps integration, leverage SMAX and UCMDB for configuration and service management, and deliver reliable, high-availability IT services while maintaining strict

Qualifications

• Bachelor’s degree in a technical field.
• 6+ years in IT service management, release engineering, or technical project leadership.
• Strong ITIL/ITSM knowledge and change governance.
• Experience with DevOps, CI/CD, and Agile methodologies.
• Hands-on with enterprise ITSM platforms such as SMAX and UCMDB.

Responsabilités

• Plan, coordinate, and track enterprise software and infrastructure releases from initiation to deployment.
• Manage release schedules, dependencies, risk, and resource allocations.
• Apply ITIL/ITSM processes (Incident, Problem, Change, Release) and governance.
• Coordinate across engineering, business units, and executives.
• Prepare release readiness reviews, milestone assessments, and post-implementation evaluations.
• Provide regular release status updates and KPI reports.

Connaissances

IT service management

Release engineering

ITIL/ITSM

CI/CD pipelines

DevOps

English communication

On-site in Qatar

Stakeholder management

Formation

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline

Outils

SMAX

UCMDB

Docker

Kubernetes

Description du poste

Position Summary

Mach Consultants is actively seeking an experienced, high-caliber, and technical Release Manager Consultant with senior-level expertise in IT service management, release lifecycle governance, and enterprise ITSM platforms to join our client’s technology team on a full-time permanent on-site basis in Qatar. In this critical release engineering and ITIL leadership role, you will be responsible for orchestrating end-to-end software release lifecycles, coordinating cross-functional technical and business squads, and ensuring successful deployments on time and within scope. You will leverage your deep specialist expertise in ITIL frameworks, DevOps CI/CD pipelines, SMAX, and UCMDB to deliver uncompromised service reliability, high availability, and operational excellence. This opportunity offers competitive compensation, executive technical visibility, and exceptional career growth prospects within a premier global enterprise technology solutions and consulting enterprise.

Detailed Job Description

As a Release Manager Consultant supporting Mach Consultants in Qatar, you will take full operational, tactical, and technical ownership of release planning, scheduling, risk management, and governance across enterprise IT operations. Your day-to-day responsibilities include planning, coordinating, and tracking software and infrastructure releases from initiation through deployment, managing release schedules, dependencies, risks, and resource allocations across technical and business teams, ensuring expert application of ITIL and ITSM processes covering incident, problem, change, request, SLA, and release management, driving integration across DevOps, Agile, and CI/CD deployment pipelines, utilizing enterprise ITSM tools such as Micro Focus SMAX and Universal CMDB (UCMDB) for configuration and service management, conducting rigorous release readiness and milestone reviews, providing regular release status updates to executive stakeholders, preparing comprehensive solution architecture and design documentation, ensuring service performance metrics, SLAs, OLAs, and customer requirements are strictly met, and continuously improving release and service management processes. You will utilize your proactive troubleshooting and analytical problem-solving skills to resolve complex deployment anomalies under strict project delivery timelines.

Key Responsibilities

• Plan, coordinate, and track enterprise software and infrastructure releases from initiation to production deployment.
• Manage release schedules, cross-functional dependencies, risk mitigation strategies, and resource allocations.
• Ensure expert application of ITIL & ITSM processes including Incident, Problem, Change, Request, SLA, and Release Management.
• Coordinate seamlessly across technical engineering squads, business units, and executive stakeholders.
• Conduct rigorous release readiness assessments, milestone reviews, and post-implementation evaluations.
• Provide regular, detailed release status updates, risk dashboards, and KPI reports to management.
• Ensure strict adherence to service performance targets, SLAs, OLAs, and customer business requirements.
• Prepare comprehensive solution architecture designs, process documentation, and governance runbooks.

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
• Minimum of 6+ years of progressive professional experience in IT service management, release engineering, or technical project leadership.
• Strong, demonstrable hands-on professional expertise in Release & IT Service Management frameworks.
• Expert knowledge of ITIL & ITSM processes, change governance, and configuration management databases.
• Comprehensive working knowledge of DevOps methodologies, Agile frameworks, and CI/CD pipeline automation.
• Deep practical proficiency with enterprise ITSM platforms including SMAX & UCMDB.
• Solid practical experience in release planning, deployment coordination, and risk management.
• Exceptional analytical, troubleshooting, debugging, and problem-solving capabilities under high-pressure conditions.
• Excellent written and verbal English communication skills with strong stakeholder coordination and presentation abilities.
• Mandatory legal work eligibility and physical availability for full-time on-site operations in Qatar.

Nice-to-Have Skills

• Professional certifications such as ITIL Expert / Managing Professional, PMP, ScrumMaster, or AWS/Azure DevOps certifications.
• Prior professional working experience in top-tier banking institutions, telecommunications operators, or global IT consultancies.
• Hands-on familiarity with automated deployment tools, containerization platforms (Docker, Kubernetes), and script automation.
• Experience implementing IT4IT reference architecture and enterprise service catalog designs.

Application Information

• Salary/Rate: Market Competitive / Enterprise ITSM Package
• Deadline: Open until filled (Urgent Qatar On-Site Release Management Opening)
• Notice Period: Immediate to 30 Days Preferred
• Contract Duration: Permanent / Full-Time On-Site Engagement (Qatar)
• Company Website: https://www.machconsultants.com