Operations Venues Sports Coordinator

Qatar Foundation; Doha; On-site; QAR 120,000 - 210,000; Full time

Job summary

Qatar Foundation seeks a Facilities Operations Coordinator to manage daily venue operations and coordinate event setups across Doha venues.

You will supervise Facility Assistants and Lifeguards, enforce HSE standards, process CAFM requests, track memberships and rentals, and report progress to inform planning and decision-making. Arabic is a plus; MS Office proficiency is expected.

Qualifications

• Bachelor’s degree or Diploma in a related field.
• 2–5 years of full-time work in facility operations or recreation management.
• Experience coordinating daily operations, scheduling, and service delivery.
• Strong knowledge of HSE standards and incident reporting.
• Familiarity with CAFM systems and MS Office.

Responsibilities

• Execute daily operational plans under supervisor guidance.
• Monitor venue conditions, enforce rules, report hazards or incidents.
• Coordinate activity schedules, venue setups, and logistics.
• Deliver excellent customer service to community members and partners.
• Provide accurate information to visitors and handle complaints.
• Support outreach initiatives and sports events to boost participation.
• Enforce compliance with HSE standards and emergency procedures.
• Participate in safety drills and maintain incident reports.
• Review CAFM requests and permit-to-work forms for quality.
• Supervise Facility Assistants and Lifeguards; monitor performance.
• Supervise outsourced teams and provide feedback on compliance.
• Ensure transactions and registrations go through the EC App per no-cash policy.
• Monitor memberships, rentals, and revenue-related activities.
• Maintain operational records and attendance data.
• Facilitate communication between venue operations and central teams.
• Prepare presentations and updates on progress and operations.
• Drive continuous improvement in services and processes.
• Perform other tasks as assigned by supervisor.

Skills

Facility operations

Event scheduling

HSE standards

MS Office

Arabic (advantage)

Education

Bachelor's degree or Diploma in Sports Management, Recreation Management, Physical Education, Facility Operations, or related field

Tools

CAFM systems

Job description

Key Responsibilities

• Execute daily operational plans under the guidance of the supervisor ensuring facilities are opened prepared and operated in line with QF standards and schedules.


• Monitor venue conditions enforce rules conduct inspections and promptly report hazards maintenance needs or incidents to ensure safe and secure environments.


• Coordinate activity schedules venue setups and logistics for sports programs leagues events and rentals to guarantee smooth execution.


• Act as the frontline QF representative delivering excellent customer service through direct engagement with community members staff and partners.


• Provide accurate and timely information to visitors handle complaints effectively within scope and escape issues where required.


• Support community outreach initiatives membership campaigns and sports events to promote active participation and positive user experiences.


• Monitor and enforce compliance with QF HSE standards public health regulations and emergency procedures.


• Participate in safety drills oversee adherence to safety protocols and ensure accurate completion of incident and accident reports.


• Review and endorse daily CAFM requests and permit-to-work forms to maintain operational and maintenance quality.


• Coordinate and monitor duty schedules and performance of Facility Assistants and Lifeguards ensuring accountability and adherence to QF service standards.


• Support the supervision of outsourced operational teams providing feedback to supervisors on performance and compliance.


• Ensure all financial transactions and program registrations are processed exclusively through the EC App in compliance with QF s no-cash policy.


• Regularly monitor and verify transactions ensuring proper documentation transparency and audit-ready trails.


• Track memberships rentals and revenue-related activities contributing to annual revenue targets and accurate reporting.


• Maintain comprehensive operational records including logs booking sheets incident reports checklists and attendance data.


• Facilitate effective communication by acting as a liaison between venue operations and central teams ensuring timely two-way updates that support planning and decision-making.


• Prepare and deliver presentations and operational updates to highlight progress achievements and key operational matters.


• Drive continuous improvement by contributing feedback and practical recommendations to enhance services optimize processes and improve the overall customer experience.


• Perform other reasonable tasks as assigned by the supervisor.

Required Qualifications

• Bachelor s degree or Diploma in Sports Management, Recreation Management, Physical Education, Facility Operations, or a related field.


• 2 5 years of full-time work experience in facility operations, sports/recreation management, or community activation, preferably in large organizations or multi-venue environments.


• Proven ability to coordinate daily facility operations, including scheduling, event support, and service delivery, with strong knowledge of HSE standards, emergency procedures, and incident reporting.


• Experience in scheduling, supervising, and monitoring Facility Assistants, Lifeguards, and outsourced contractors to ensure service and safety standards.


• Familiarity with CAFM systems, operational record-keeping, and basic financial processes related to memberships, rentals, and expenditure tracking.


• Excellent interpersonal skills with the ability to engage diverse audiences, resolve issues promptly, and represent the organization professionally.


• Excellent verbal and written communication, report writing, and presentation skills; Arabic proficiency is an advantage.


• Proficiency in Microsoft Office applications.