Operations Supervisor: Lead Teams & Delight Customers

Workato; Qatar; On-site; QAR 14,000 - 17,000; Full time

Job summary

Workato in Doha, Qatar, is seeking a diligent Supervisor to ensure smooth day-to-day operations and deliver excellent customer service. You will oversee daily activities, coordinate tasks, monitor performance, and maintain accurate staff attendance records while upholding safety standards.

Ideal candidates have at least two years in a supervisory role, strong English communication, leadership and organization skills, and the ability to multi-task both independently and with a team.

Qualifications

• Minimum 2 years’ experience in a supervisory role.
• Excellent communication and leadership skills.
• Strong organizational and multitasking abilities.
• Ability to delegate duties and supervise staff.
• Basic knowledge of accounting principles is a plus.

Responsibilities

• Oversee daily operations and ensure tasks are completed on time.
• Monitor staff performance and maintain attendance records.
• Plan staff rotas and train new employees.
• Handle customer complaints promptly and professionally.
• Ensure compliance with safety regulations at all times.

Skills

Communication

Leadership

Organization

Customer service

Problem solving

Job description

Workato in Doha, Qatar, is seeking a diligent Supervisor to ensure smooth day-to-day operations and deliver excellent customer service. You will oversee daily activities, coordinate tasks, monitor performance, and maintain accurate staff attendance records while upholding safety standards.

Ideal candidates have at least two years in a supervisory role, strong English communication, leadership and organization skills, and the ability to multi-task both independently and with a team.