Operations QA Manager

La Morella Nuts; Qatar; On-site; QAR 180,000 - 300,000; Full time

Benefits offered by this job

Health insurance for you and family

Meal allowance

Transport allowance

Leave entitlement

Pension and risk coverage

Flexible working hours

Eco-cheques

Annual leave 38 days

Job summary

Barry Callebaut seeks an Operations Quality Assurance Manager to lead quality systems on the shop floor, ensuring full compliance with quality and food safety standards. You will partner with production, packing and warehouse teams, driving RCA, CAPAs and real-time quality support across shifts.

You will spend substantial time on the floor, promoting a strong quality culture, delivering training on GMP, GFSI standards and HACCP, and guiding teams through non-conformances.

Qualifications

• 5+ years of experience in food quality roles.
• Formal HACCP training required.
• Formal training in GFSI standards (preferably FSSC 22000 or BRC).
• Solid knowledge of HACCP, GMP, Pathogen Environmental Monitoring and facility/equipment design.

Responsibilities

• Ensure implementation and maintenance of quality and food safety systems across production, packing and warehouse operations.
• Identify, assess and control risks; follow safety and environmental standards; protect people, assets and environment.
• Perform daily shop floor quality checks and follow standardized routines.
• Oversee compliance with GMP, GWP, HACCP, CCPs, oPRPs, sanitation procedures and pest control programs.
• Provide real-time quality support to production, packing and warehouse teams.
• Guide teams on non-conformances and corrective actions; handle blocked/non-conforming products.
• Support RCA and CAPAs related to deviations, complaints, near misses and incidents.
• Analyze quality data and prepare shift-based reports to identify trends and opportunities.
• Deliver on-the-job training for operational teams on quality procedures, GMP, GWP and food safety requirements.

Skills

Analytical thinking

Leadership

Communication

Education

Bachelor’s degree in Chemistry, Biology, Microbiology or Food Science, or Engineering

Job description

About the role:

As Operations Quality Assurance Manager you are responsible for ensuring that all production shifts operate in full compliance with Barry Callebaut quality and food safety standards. You play a highly operational role with strong presence on the shop floor, acting as the quality conscience of the factory and a key partner for production, packing and warehouse teams.
You will drive consistent execution of quality management systems, support daily problem‑solving, and foster a strong quality culture across operations.

Key responsibilities:

• Ensure implementation and maintenance of quality and food safety systems across production, packing and warehouse operations.
• Proactively identify, assess, and control risks, rigorously follow safety and environmental standards, and take immediate action to protect people, assets, and the environment in everything you do.
• Spend a significant portion of time on the shop floor, performing routine quality checks and following standardized daily routines.
• Oversee compliance with GMP, GWP, HACCP, CCPs, oPRPs, sanitation procedures and pest control programs.
• Conduct daily shift and area checks on production processes, finished products and hygiene standards.
• Provide real‑time quality support to production, packing and warehouse teams.
• Guide teams on non‑conformances, corrective actions and handling of blocked or non‑conforming products.
• Support root cause analysis (RCA) and CAPAs related to deviations, complaints, near misses and incidents.
• Analyze quality data and prepare shift‑based reports to identify trends and improvement opportunities.
• Deliver on‑the‑job training for operational teams on quality procedures, GMP, GWP and food safety requirements.
• Actively promote a strong quality and food safety culture on the shop floor.
• Support internal and external audits and ensure sustainability of corrective actions.
• Act as operational bridge during new product introductions and product transfers.

About you:

• Bachelor’s degree in Chemistry, Biology, Microbiology or Food Science, or Engineering degree with 5+ years of experience in food quality.
• Minimum 5 years of experience in food safety roles, including formal HACCP training.
• Formal training in GFSI standards, preferably FSSC 22000 or BRC.
• Solid knowledge of HACCP, GMP, Pathogen Environmental Monitoring and facility/equipment design.
• Experience in food manufacturing environments.
• Strong analytical, communication and leadership skills.
• Able to work independently, handle pressure and manage multiple operational priorities.
• Servant‑leader mindset with strong operational focus.
• Rigorous and demanding when it comes to standards and quality culture.
• Proactive, flexible and solution‑oriented.
• Strong team player with the ability to influence across functions.

We offer:

• 38 days of annual leave.
• Flexible working hours.
• Meal allowance: €10 per worked day.
• Eco‑cheques: €250 per year.
• Transport allowance.
• Bicycle allowance: €0.37/km.
• Group insurance (pension & risk coverage).
• Health insurance for you and your family.
• Dental care for you (family coverage available with additional payment).
• A key operational quality leadership role at one of Barry Callebaut’s strategic production sites.
• An international environment with strong operational ownership and collaboration.
• Real impact on daily production, food safety and quality performance.