Membership Experience Director

Rosewood Hotel Group; Qatar; On-site; QAR 145,613 - 218,419; Full time

Benefits offered by this job

A competitive salary and benefits package

High-quality associate accommodation in prime locations

Personalized development plans and continuous learning opportunities

A birthday day off

Job summary

Rosewood Hotel Group in Qatar is looking for a dedicated individual to manage member relations and enhance community involvement at Asaya. The role involves overseeing memberships, conducting tours, and developing strategies to increase membership engagement.

The ideal candidate will have strong communication skills, be proactive in upselling services, and ensure an exceptional experience for all guests.

Qualifications

• Experience in customer service or hospitality management is preferred.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with a team.

Responsibilities

• Meet and greet guests to create a professional atmosphere.
• Guide clients on Asaya experiences that best suit them.
• Conduct tours for prospective members.

Job description

Rosewood Hotel Group in Qatar is looking for a dedicated individual to manage member relations and enhance community involvement at Asaya. The role involves overseeing memberships, conducting tours, and developing strategies to increase membership engagement.

The ideal candidate will have strong communication skills, be proactive in upselling services, and ensure an exceptional experience for all guests.