Manor Club / Apt Lounge Associate

Crew Life at Sea Ltd.; Doha; On-site; QAR 45,000 - 78,000; Full time

Job summary

Crew Life at Sea Ltd. in Doha seeks a guest relations orientated professional to deliver VIP hospitality, ensuring a seamless arrival and departure experience. You will serve food and beverages to VIP guests and uphold premium standards in the penthouse, while maintaining exceptional service levels.

As part of the team, you will update guest preferences and feedback in profiles to tailor every interaction and enhance overall guest satisfaction in a high-end environment.

Responsibilities

• Provide unparalleled hospitality to guests with a gracious and polite arrival/departure experience.
• Serve food & beverage to VIP guests in accordance with hotel standards and premium service levels.
• Assist in smooth operations to achieve high levels of guest service within the penthouse.
• Update guest preferences, feedback and comments in guest profiles to personalize service.

Job description

• Provide our guests with unparalleled hospitality, from an effortless arrival and departure experience in a gracious and polite manner
• Serve food & beverage to VIP guests with excellent customer services in accordance to hotel standards.
• Assist to ensure a smooth operation and achieve a high level of customer service within the penthouse.
• Update the guest preference, feedback and comments on to the guest profile section.