Luxury Spa Director

The Ritz-Carlton Hotel Company, L.L.C.; Doha; On-site; QAR 300,000 - 520,000; Full time

Job summary

The Ritz-Carlton Spa Doha is seeking an experienced Spa Department Head to manage all spa operations, programs, hours, facilities and staff at Ras Abu Abbud Street, Doha. This role coordinates delivery of spa services across salon, skin care, fitness and wellness, and drives guest satisfaction and financial performance.

As a department head, you will collaborate with the management team and hourly staff to maintain service excellence, while overseeing vendor relationships, promotions and

Qualifications

• 2-year degree in Business Administration, Hotel and Restaurant Management or related major; 4 years spa/guest services/front desk/sales & marketing experience.
• 4-year degree in Business Administration, Hotel and Restaurant Management or related major; 2 years spa/guest services/ front desk/ sales & marketing experience.

Responsibilities

• Oversee all spa operations, programs, hours, facilities and staff.
• Coordinate delivery of spa services across salon, skin care, fitness and wellness.
• Direct department with management and hourly staff to maximize guest satisfaction and department financials.
• Lead spa revenue strategies including promotions, group services, and contract negotiations.
• Monitor payroll, operating budgets and controllable expenses to meet/overperform budgets.
• Ensure exceptional guest service and empower staff to deliver service excellence.

Skills

Spa operations

Staff leadership

Budgeting

Vendor management

Guest service excellence

Education

2-year degree in Business Administration/Hotel & Restaurant Mgmt

Bachelor's degree in Business/Hotel & Restaurant Mgmt

Job description

The Ritz-Carlton Spa Doha is seeking an experienced Spa Department Head to manage all spa operations, programs, hours, facilities and staff at Ras Abu Abbud Street, Doha. This role coordinates delivery of spa services across salon, skin care, fitness and wellness, and drives guest satisfaction and financial performance.

As a department head, you will collaborate with the management team and hourly staff to maintain service excellence, while overseeing vendor relationships, promotions and