Library Assistant Administrator

Daralraqmana; Doha; On-site; QAR 109,209 - 163,814; Full time

Job summary

Daralraqmana is seeking a dedicated individual to oversee operations at the stacks maintenance unit in Doha, Qatar. This role entails ensuring smooth operations, maintaining cleanliness, and delivering high-quality customer service in the library setting. Candidates should have a high school education and 2–5 years of relevant work experience. Strong communication skills and attention to detail are essential, and proficiency in Arabic is a plus. This position offers an opportunity to collaborate with a supportive team and contribute to continuous improvement within the library environment.

Qualifications

• 2–5 years of relevant full-time work experience; customer service experience is a plus.
• Must perform well on an alphanumeric sorting test.
• Effective oral and written communication skills; proficiency in Arabic is a plus.

Responsibilities

• Serve as the focal point for all operations at the stacks maintenance unit.
• Oversee shelving of all general collections to ensure smooth operations.
• Ensure high-quality customer service among the team.

Skills

Customer service

Attention to detail

Effective communication

Team collaboration

Education

High School education

Tools

Standard office equipment

Job description

• To serve as the focal point for all operations at the stacks maintenance unit.
• Responsibilities include shelving books, shifting collections, and maintaining smooth operations among the team.

Key Result Areas

• Assist with library opening and closing daily routines involving front row shelves, return stations, bins, and the 24/7 drop-off station.
• Oversee the overall shelving of all general collections to ensure smooth operations.
• Ensure staff cover all areas and find replacements when staff are lacking.
• Coordinate daily with the Stacks Maintenance Team.
• Report to the Senior Librarian regarding projects, changes, or new requirements.
• Plan new book feedings and coordinate with available staff.
• Maintain general cleanliness and orderliness within library shelves and common areas.
• Ensure high-quality customer service among the team, including locating, retrieving, sorting, restocking, and processing loans/returns.
• Participate in inventory and search activities, reporting missing or damaged items.
• Perform shelving rearrangements and shelf reading to maintain collection order.
• Regularly inspect busy sections and coordinate additional team coverage.
• Encourage teamwork and supervise assigned shelving areas to ensure smooth operations.
• Assist librarians with weeding outdated materials and report technical issues to concerned teams.
• Collaborate & Build Trust.
• Demonstrate Ownership & Drive.
• Seek Knowledge & Advancement.
• Cost Optimization.
• Customer Communication & Service.
• High School education.
• 2–5 years of relevant full-time work experience; customer service experience is a plus.
• Must perform well on an alphanumeric sorting test.
• Experience with standard office equipment (printers, copiers, etc.) preferred.
• Ability to work accurately with strong attention to detail during repetitive tasks.
• Effective oral and written communication skills; proficiency in Arabic is a plus.