Library Assistant

Daralraqmana; Doha; On-site; QAR 30,000 - 40,000; Full time

Job summary

Daralraqmana is looking for a Library Assistant in Doha, Qatar. Responsibilities include assisting with daily routines, maintaining cleanliness, processing loans, and providing customer service. Candidates should have a High School education, 2-5 years of relevant experience, and must demonstrate strong attention to detail. Proficiency in Arabic is preferred. The position requires effective communication skills and the ability to perform tasks accurately, even under repetitive conditions.

Qualifications

• 2-5 years of relevant full-time work experience; customer service experience is a plus.
• Must be able to work accurately with strong attention to detail.
• Proficiency in Arabic is a plus.

Responsibilities

• Assist with library opening and closing daily routines.
• Help maintain general cleanliness and orderliness within the library.
• Perform customer service activities.

Skills

Customer service

Attention to detail

Alphanumeric sorting

Effective communication

Education

High School education

Tools

Standard office equipment

Job description

• Assist with library opening and closing daily routines.
• Help maintain general cleanliness and orderliness within the library.
• Perform customer service activities including locating, retrieving, sorting, and restocking.
• Process library loans, renewals, holds, and returns.
• Participate in inventory and search activities.
• Report missing items and the condition of damaged materials to aid in repair and replacement decisions.
• Perform shelving rearrangement to accommodate growth and new programs.
• Carry out shelf reading activities to maintain orderliness in the collections.
• Help customers with copiers, printers, and other equipment.
• Verify the accuracy of periodicals received from the Serials department as recorded in the automated Library Catalog and report missing issues.
• Check the accuracy and completeness of the marking of books and bound periodicals on their return from binding services.
• Assist librarians with weeding of outdated and old edition materials and suggesting replacement of heavily‑used books.
• Perform other tasks as assigned.

Problem Solving & Complexity

• Consults with others when needed.
• Backs up solutions with relevant facts and figures.
• Identifies problems within their own scope of work.
• Discusses problems with others and escalates where appropriate when solutions are not readily determined.

Decision-Making Authority & Responsibility

• Identifies issues and accepts responsibility for decisions within own scope of responsibilities.
• Evaluates available information and analyzes facts from different angles to select the best option.
• Arrives at decisions in a thoughtful and timely way based on available information.
• Takes action or escalates decision‑making where appropriate.
• High School education.
• 2–5 years of relevant full‑time work experience; customer service experience is a plus.
• Must perform well on an alphanumeric sorting test.
• Experience using a range of standard office equipment (e.g., printers, copiers) is preferred.
• Must be able to work accurately with strong attention to detail, even when performing highly repetitive tasks.
• Must be able to communicate effectively both orally and in writing.
• Proficiency in Arabic is a plus.