L2 Engineer

Maseera; Doha; On-site; QAR 150,000 - 210,000; Full time

Job summary

Maseera in Doha is seeking a hands-on Network Engineer to manage and troubleshoot critical enterprise networks.

You will handle FortiGate firewalls, Cisco routing & switching, Huawei devices, and WAN/MPLS/SD-WAN environments, ensuring 24/7 availability and high performance.

You will work with ISPs and carriers, prepare incident reports, and contribute to RCA/RFO documentation to prevent recurrence. The role requires strong troubleshooting and customer communication in a fast-paced telecom setting.

Qualifications

• Hands-on ISP/telecom/NOC or enterprise network experience.
• Strong knowledge of Cisco SD-WAN (Viptela), FortiGate, Cisco and Huawei.
• Proficient in BGP, OSPF, TCP/IP, VLAN, STP, NAT, ACL, QoS and IPsec VPN.
• Experience troubleshooting Internet, MPLS/WAN, SD-WAN and network performance issues.
• Strong incident management and customer communication skills.

Responsibilities

• Manage and troubleshoot FortiGate firewalls, NAT, security policies, routing, and IPsec VPNs.
• Configure and troubleshoot Cisco Routing & Switching, including BGP, OSPF, VLANs, STP, HSRP/VRRP, ACLs, NAT, QoS.
• Support Huawei routers and switches; troubleshoot ISP/WAN issues.
• Monitor network performance, alarms, interfaces, and service availability.
• Handle incidents and escalations and coordinate with ISPs, carriers, vendors, and enterprise customers.
• Prepare technical findings, incident reports, and RCA/RFO documentation.

Skills

ISP/Telecom NOC

Cisco SD-WAN (Viptela)

FortiGate

Cisco routing & switching

Huawei devices

BGP & OSPF

NAT & VLAN

IPsec VPN

Troubleshooting & incident mgmt

Job description

• Manage and troubleshoot FortiGate firewalls, NAT, security policies, routing, and IPsec VPNs.
• Configure and troubleshoot Cisco Routing & Switching, including BGP, OSPF, VLANs, STP, HSRP/VRRP, ACLs, NAT, and QoS.
• Support and troubleshoot Huawei routers and switches.
• Troubleshoot ISP/WAN issues including latency, packet loss, routing, BGP flaps, link failures, bandwidth utilization, and reachability issues.
• Monitor network performance, alarms, interfaces, and service availability.
• Handle incidents and escalations and coordinate with ISPs, carriers, vendors, and enterprise customers.
• MX record, DNS records.
• Primary level knowledge of 4G and IoT networks.
• Prepare technical findings, incident reports, and RCA/RFO documentation.

Required Skills & Experience

• Hands-on experience in an ISP, Telecom, NOC, Managed Services, or Enterprise Network environment.
• Strong knowledge of Cisco SD-WAN (Viptela), FortiGate, Cisco, and Huawei technologies.
• Strong knowledge of BGP, OSPF, TCP/IP, VLAN, STP, NAT, ACL, QoS, and IPsec VPN.
• Experience troubleshooting Internet, MPLS/WAN, SD-WAN, routing, and network performance issues.
• Strong network troubleshooting, monitoring, incident management, and customer communication skills.
• Incident management, fault management, Enterprise NOC background for 24*7 support.
• Vendor and carrier management.