Key Accounts Specialist

Starlink Qatar; Doha; On-site; QAR 320,000 - 520,000; Full time

Job summary

Starlink Qatar seeks a Senior Key Accounts Specialist to provide senior technical and operational support for key electrical accounts, bulk customers and strategic projects. You will act as the primary technical focal point, coordinating with clients, internal teams and contractors.

You will monitor performance, review submissions and deliverables, resolve after-sales issues, and drive continuous improvement while mentoring engineers to ensure continuity, risk management and high customer

Qualifications

• Bachelor's degree in Electrical Engineering or related field (required).
• PMP or PRINCE2 (or equivalent) certification required.
• 13+ years in electrical engineering, metering operations, key accounts or utility project management.

Responsibilities

• Primary technical focal point for key electrical accounts and bulk customers.
• Support design, review and implementation of bulk supply electrical solutions.
• Coordinate clients, internal departments and contractors on bulk electrical projects.
• Monitor performance and quality; review requirements, submissions and deliverables; resolve after-sales issues.
• Drive continuous improvement; report to management; mentor engineers; support continuity, risk and customer satisfaction.

Skills

Client-facing

Stakeholder management

Bulk customers

Complex utility projects

Leadership

Education

Bachelor's degree in Electrical Engineering or related field

Job description

Key Accounts Specialist

Role purpose

Senior technical and operational support for key electrical accounts, bulk customers and strategic projects.

Main responsibilities

• Primary technical focal point for key electrical accounts and bulk customers.
• Support design, review and implementation of bulk supply electrical solutions.
• Coordinate clients, internal departments and contractors on bulk electrical projects.
• Monitor performance and quality; review requirements, submissions and deliverables; resolve after-sales issues.
• Drive continuous improvement; report to management; mentor engineers; support continuity, risk and customer satisfaction.

Minimum requirements

• Education: Bachelor's degree in Electrical Engineering or a related field.
• Certification: PMP or PRINCE2 (or equivalent).
• Experience: 13+ years in electrical engineering, metering operations, key accounts or utility project management.
• Technical skills: client-facing and stakeholder management; bulk customers and complex utility projects; leadership.
• Language: written and spoken English required; Arabic preferred. Must be able to read technical drawings and instructions.

Location and availability

• Qatar-based candidates are preferred. Candidates outside Qatar must be willing to relocate to Qatar.
• Degree and experience documents must be legalized/attested for use in Qatar (or the candidate must be able to complete legalization).
• Full-time, exclusive assignment with the client. Work includes office duties and customer site visits.