Engineer Key Customer Water

Starlink Qatar; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

Starlink Qatar is seeking an experienced stakeholder-focused professional to manage relationships with bulk water customers in Doha. The role involves overseeing meter installation, operation, and performance across key accounts, ensuring accuracy and data reliability, and coordinating with operations and customer service to resolve issues on site.

The ideal candidate has 9+ years in water utility operations, strong data analysis skills, and proficiency in metering systems.

Qualifications

• Bachelor's degree in Mechanical or Civil Engineering or a related field.
• 9+ years in key accounts, water distribution or utility operations.
• English required; Arabic preferred; reading technical drawings encouraged.

Responsibilities

• Own relationships with key bulk water customers.
• Oversee installation, operation, maintenance and performance of water meters for key accounts; ensure metering accuracy and data reliability.
• Support customers on water metering, billing enquiries and system operations.
• Coordinate with operations, metering and customer service to resolve issues and disruptions.
• Monitor consumption trends and performance; report and recommend; support customer engagement; keep records.

Skills

Key accounts management

Water distribution

Data analysis

Customer service coordination

Education

Bachelors in Engineering

Tools

Smart water metering

Data reporting tools

Job description

Manage and support key bulk water customers: reliable service, metering accuracy, and coordination between teams and customers.

Main responsibilities

• Own relationships with key bulk water customers.
• Oversee installation, operation, maintenance and performance of water meters for key accounts; ensure metering accuracy and data reliability.
• Support customers on water metering, billing enquiries and system operations.
• Coordinate with operations, metering and customer service to resolve issues and disruptions.
• Monitor consumption trends and performance; report and recommend; support customer engagement; keep records.
• Education: Bachelor's degree in Mechanical or Civil Engineering or a related field. No mandatory professional certification.
• Experience: 9+ years in key accounts, water distribution or utility operations.
• Technical skills: water distribution and bulk customer operations; smart water metering; data analysis and reporting.
• Language: written and spoken English required; Arabic preferred. Must be able to read technical drawings and instructions.

Location and availability

• Qatar-based candidates are preferred. Candidates outside Qatar must be willing to relocate to Qatar.
• Degree and experience documents must be legalized/attested for use in Qatar (or the candidate must be able to complete legalization).
• Full-time, exclusive assignment with the client. Work includes office duties and customer site visits.