IT Infrastructure and OT Security Controller - Qatar Airways - Doha, Qatar

Qatar Airways; Qatar; On-site; QAR 245,520 - 334,800; Full time

Benefits offered by this job

Competitive compensation

Professional development opportunities

Exposure to advanced cybersecurity frameworks

Job summary

Qatar Airways is looking for an IT Infrastructure and OT Security Controller based in Doha, Qatar. This pivotal role is responsible for managing infrastructure services and operational technology security across Qatar Airways Group. Candidates should have a minimum of 5 years of experience in related fields and the ability to support complex airport systems.

The position offers competitive compensation in a multinational environment, with opportunities for professional growth and development in aviation technology.

Qualifications

• Minimum 5 years of experience in OT infrastructure, OT cybersecurity, or industrial control system environments.
• Experience within critical infrastructure such as airport systems, utilities, or oil and gas environments.
• Strong knowledge of airport operational systems including baggage handling, fire alarm systems, and building management systems.
• Practical understanding of OT security technologies including firewalls and intrusion detection systems.
• Familiarity with industrial communication protocols such as Modbus and BacNet.
• Knowledge of ISA or IEC 62443 concepts including zones and defense in depth principles.
• Experience supporting OT upgrades and compliance validation.
• Ability to produce structured technical documentation and standards.
• Strong cross‑functional collaboration skills with IT and vendor teams.
• Relevant certifications such as GICSP or ISA IEC 62443 are preferred.

Responsibilities

• Design and oversee IT infrastructure solutions aligned with corporate technology standards.
• Control installation, upgrade, maintenance, and operational support of infrastructure systems.
• Conduct root cause analysis for operational incidents and implement changes.
• Ensure 24x7 availability and reliability of passenger systems and security systems.
• Manage delivery of infrastructure and OT security projects within defined parameters.
• Coordinate with suppliers and internal teams to ensure compliance.
• Implement and maintain documented IT processes aligned with ITIL and ISO standards.
• Support OT‑IT convergence initiatives while maintaining network segmentation.
• Oversee OT network zoning concepts and VLAN configurations.
• Participate in architecture reviews and validation of security controls.
• Support operational technology security monitoring and collaboration with incident response teams.
• Maintain technical documentation including architecture diagrams and security standards.

Skills

IT infrastructure management

Operational technology security

Network segmentation and zoning

Incident management and root cause analysis

ISO 20000 and ISO 27001 compliance

ITIL framework implementation

Project and vendor management

Critical infrastructure security

Job description

Position Overview

IT Infrastructure and OT Security Controller in Doha, Qatar is a critical technology leadership role responsible for managing infrastructure services, operational technology security, and compliance within Qatar Airways Group. This position supports airport systems, passenger platforms, cyber security frameworks, and mission‑critical infrastructure in a highly regulated aviation environment.

Job Details

Country: Qatar
City: Doha
Industry: Airlines/Aviation
Function: Information Technology
Salary: 22000-30000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full‑time

Key Responsibilities

• Design and oversee IT infrastructure solutions aligned with corporate technology standards and business requirements


• Control installation, upgrade, maintenance, and operational support of infrastructure and field services systems


• Conduct root cause analysis for operational incidents and implement configuration changes through formal change management processes


• Ensure 24x7 availability, reliability, and stability of passenger systems, security systems, and OT environments


• Manage delivery of infrastructure and OT security projects within defined cost, quality, and timeline parameters


• Coordinate with suppliers and internal teams to ensure compliance with service level agreements


• Implement and maintain documented IT processes aligned with ITIL, ISO 20000, and ISO 27001 standards


• Support OT‑IT convergence initiatives while maintaining network segmentation and safety integrity


• Oversee OT network zoning concepts, VLAN configurations, and firewall‑based separation between IT and OT systems


• Participate in architecture reviews, onboarding of OT systems, and validation of security controls


• Support operational technology security monitoring, logging, and collaboration with incident response teams


• Maintain technical documentation including architecture diagrams, security standards, and onboarding guidelines

Ideal Profile

• Minimum 5 years of experience in OT infrastructure, OT cybersecurity, or industrial control system environments


• Experience within critical infrastructure such as airport systems, utilities, or oil and gas environments


• Strong knowledge of airport operational systems including baggage handling, fire alarm systems, airfield lighting, or building management systems


• Practical understanding of OT security technologies including firewalls, intrusion detection systems, secure remote access, and centralized logging


• Familiarity with industrial communication protocols such as Modbus, BacNet, OPC, or equivalent


• Knowledge of ISA or IEC 62443 concepts including zones, conduits, and defense in depth principles


• Experience supporting OT upgrades, change management, and compliance validation


• Ability to produce structured technical documentation and standards


• Strong cross‑functional collaboration skills with IT, OT, facilities, SOC, and vendor teams


• Relevant certifications such as GICSP or ISA IEC 62443 are preferred

Skills Set

• IT infrastructure management


• Operational technology security


• Network segmentation and zoning


• Incident management and root cause analysis


• ISO 20000 and ISO 27001 compliance


• ITIL framework implementation


• Project and vendor management


• Critical infrastructure security

Why Join Us

• Work in a high‑impact aviation technology environment supporting airport and passenger systems


• Contribute to secure and resilient IT and OT infrastructure in a global airline group


• Gain exposure to advanced cybersecurity and operational technology frameworks


• Competitive compensation with professional development opportunities


• Be part of a multicultural team driving digital transformation in aviation

About the Company

Qatar Airways Group is a leading global aviation organization headquartered in Doha, operating across passenger services, cargo, engineering, airport operations, and technology services. The group is known for operational excellence, innovation, and strong governance frameworks, maintaining secure and reliable infrastructure that supports its worldwide aviation network.