IP Operations Specialist – Global Freight & Customs

DHL; Doha; On-site; Confidential; Full time

Job summary

DHL Global Forwarding is seeking an IP Operations Specialist in Doha, Qatar. This role focuses on coordinating customs clearance, local delivery, and transport for diverse cargo, with close liaison to brokers, carriers, and internal teams.

You will ensure cost control, timely status updates, and documentation accuracy across shipments. In this position you will work with experienced professionals to optimize routes, compliance, and execution.

Qualifications

• Experience in freight forwarding, project logistics, customs clearance coordination in Qatar.
• Knowledge of AFR and OFR operations, import/export documentation, and cargo release follow-up.
• Familiarity with handling varied cargo (containerized, heavy, oversized) and site delivery coordination.
• Strong communication, analytical, administrative and problem-solving skills.

Responsibilities

• Own daily coordination of customs clearance and local delivery activities for allocated files.
• Coordinate with customs brokers and government resources on declarations, permits and approvals.
• Coordinate delivery orders with shipping lines and airlines, including payments and document handover.
• Arrange road transport and equipment based on cargo dimensions and delivery schedule.
• Coordinate route, permits, and site requirements for heavy/oversized cargo with relevant parties.
• Confirm delivery appointments and proof-of-delivery requirements before dispatch.
• Monitor vehicles and cargo, manage exceptions, and communicate with stakeholders.
• Validate supplier invoices and ensure costs are supported for billing and file closure.
• Act as customer and project contact, provide timely status reports, and handle inquiries.

Skills

Freight forwarding

Project logistics

Customs clearance

Local transport ops

English proficiency

Cost control

Tools

MS Office

Job description

DHL Global Forwarding is seeking an IP Operations Specialist in Doha, Qatar. This role focuses on coordinating customs clearance, local delivery, and transport for diverse cargo, with close liaison to brokers, carriers, and internal teams.

You will ensure cost control, timely status updates, and documentation accuracy across shipments. In this position you will work with experienced professionals to optimize routes, compliance, and execution.