Doha IP Operations Specialist, Freight & Customs

DHL Global Forwarding; Doha; On-site; QAR 120,000 - 180,000; Full time

Benefits offered by this job

Global network

Career development

Competitive salary

Equal opportunity employer

Job summary

DHL Global Forwarding in Doha, Qatar is seeking an IP Operations Specialist to coordinate customs clearance and local delivery activities for allocated files. You will work closely with brokers, government resources, and carriers to ensure compliance and timely delivery.

The role requires expertise in AFR/OFR operations, complex cargo movements, and strong communication with customers and internal teams. You’ll handle invoicing, cost control, and escalation of issues while supporting project

Qualifications

• Experience in freight forwarding, project logistics, customs clearance coordination and local transport operations in Qatar.
• Strong knowledge of AFR and OFR operations, import/export documentation and cargo release processes.
• Understanding of containerized, breakbulk, heavy and oversized cargo movements and site-delivery coordination.
• Ability to manage multiple shipments with priorities, deadlines and operational exceptions.
• Good commercial awareness including cost control, accruals, billing readiness and profitability.
• Excellent communication, analytical and problem-solving skills with customers and service providers.
• English proficiency; Arabic is an advantage.

Responsibilities

• Own daily coordination of customs clearance and local delivery activities for allocated shipments.
• Coordinate with brokers, declarations, permits, inspections, and cargo release requirements.
• Arrange road transport and equipment based on cargo specs and delivery schedules.
• Manage delivery appointments, site access and proof-of-delivery requirements.
• Monitor shipments and communicate updates to customers and stakeholders.
• Validate supplier invoices and ensure costs are documented for billing.
• Support contingency and recovery planning for urgent or delayed shipments.
• Escalate issues with concise facts and proposed next steps.

Skills

Freight forwarding

Customs coordination

Logistics planning

Communication skills

Problem solving

Tools

MS Office

Forwarding systems

Job description

DHL Global Forwarding in Doha, Qatar is seeking an IP Operations Specialist to coordinate customs clearance and local delivery activities for allocated files. You will work closely with brokers, government resources, and carriers to ensure compliance and timely delivery.

The role requires expertise in AFR/OFR operations, complex cargo movements, and strong communication with customers and internal teams. You’ll handle invoicing, cost control, and escalation of issues while supporting project