IOC Duty Manager - Qatar Executive - Doha, Qatar

Qatar Airways; Qatar; On-site; QAR 245,520 - 290,160; Full time

Job summary

Qatar Airways in Doha is looking for an IOC Duty Manager to oversee flight operations in Qatar Executive's Integrated Operations Centre. The successful candidate will lead a shift team, manage daily flight schedules, and ensure compliance with safety standards while supporting sales teams with flight requests.

The role requires a bachelor's degree, 7+ years in aviation operations, and leadership experience. Join Qatar Airways Group's commitment to operational excellence and innovation.

Qualifications

• Minimum 7 years of experience in aviation operations, preferably in business aviation.
• Prior leadership or supervisory experience in an Integrated Operations Centre.
• Strong knowledge of flight planning, aircraft dispatch, and crew scheduling.
• Familiarity with international aviation regulations (EASA, FAA, or equivalent).
• Possession of a valid Flight Dispatch License or Certificate.

Responsibilities

• Lead the IOC shift team with clear communication during operations.
• Serve as the contact for operational issues, ensuring swift resolutions.
• Oversee daily flight schedules for compliance with standards.
• Collaborate with Sales to assess new flight requests.
• Identify risks and recommend measures for smooth operations.
• Manage flight irregularities and escalate to senior management if needed.
• Supervise VIP flight planning and execution.
• Ensure proper handovers between duty managers.
• Monitor incidents, delays, and safety reports.
• Support planning to optimize operational performance.

Skills

Operational control and decision-making

Strong communication and leadership skills

Proficiency in aviation IT systems and dispatch software

Problem-solving and crisis management capabilities

Knowledge of business aviation procedures and regulatory compliance

Education

Bachelor's degree or equivalent qualification

Job description

Position Overview

Qatar Executive is seeking a highly skilled IOC Duty Manager to lead and oversee real-time operations within the Integrated Operations Centre. The role involves managing all aspects of Qatar Executive flight operations to ensure safety, efficiency, and schedule reliability. The position also supports commercial teams by evaluating new flight requests and optimizing operational performance.

Country: Qatar, City: Doha, Industry: Airlines/Aviation, Function: Aeronautic-Avionic Engineering, Salary: 22000-26000 QAR per month (market estimated), Gender: Any Candidate, Nationality: Qatari Nationals Only, Job Type: Full-time.

Key Responsibilities

• Lead the Integrated Operations Centre (IOC) shift team, ensuring clear communication and coordinated decision-making during daily operations.
• Serve as the primary point of contact for operational issues, providing quick, informed resolutions and ensuring stakeholder communication through established channels.
• Oversee daily flight schedules, ensuring compliance with operational standards and regulatory frameworks.
• Collaborate with the Sales team to assess feasibility for new charter and business aviation flight requests.
• Identify potential risks and operational disruptions, recommending proactive measures to maintain smooth operations.
• Manage flight irregularities, safety contingencies, and scheduling challenges with appropriate escalation to senior management.
• Supervise planning and execution of VIP and high-profile flights requiring special attention.
• Ensure proper handovers between duty managers for continuity of operations and situational awareness.
• Monitor and record incidents, delays, and safety reports according to company protocols.
• Support aircraft and crew utilization planning to optimize operational performance and cost efficiency.

Ideal Profile

• Bachelor's degree or equivalent qualification.
• Minimum 7 years of experience in aviation operations, preferably within business aviation or charter operations.
• Prior leadership or supervisory experience within an Integrated Operations Centre (IOC) or Operations Control Centre (OCC).
• Strong knowledge of flight planning, aircraft dispatch, and crew scheduling.
• Familiarity with international aviation regulations (EASA, FAA, or equivalent).
• Ability to make accurate, timely decisions under pressure.
• Possession of a valid Flight Dispatch License or Certificate issued by a recognized authority.

Skills Set

• Operational control and decision-making.
• Strong communication and leadership skills.
• Proficiency in aviation IT systems and dispatch software.
• Problem-solving and crisis management capabilities.
• Knowledge of business aviation procedures and regulatory compliance.

Why Join Us

This role offers a unique opportunity to be part of Qatar Executive's world‑class private aviation division, contributing to safe, reliable, and high-performance operations for global VIP and business flights. You will join a culture of excellence and innovation within the broader Qatar Airways Group.

About the Company

Qatar Airways Group operates 12 leading aviation and hospitality businesses including Qatar Airways, Hamad International Airport, and Qatar Executive. The Group continues to redefine global aviation standards through safety, innovation, and operational excellence.