Housekeeping Attendant

Rotana; Doha; Presencial; QAR 33.000 - 60.000; Jornada completa

Descripción de la vacante

Rotana in Doha, Qatar, is seeking housekeeping associates to maintain pristine guest rooms and public areas to the highest standards. You will follow established cleaning standards and work with teammates to deliver a superior guest experience.

Responsibilities include cleaning rooms and bathrooms, replenishing supplies, organizing guest belongings, and reporting issues to Engineering. A strong emphasis on safety, hygiene, and customer service is required.

Formación

• Knowledge of cleaning procedures and standards.
• Ability to operate cleaning equipment and use cleaning chemicals safely.
• Good time management and organizational skills.
• Attention to detail and thoroughness.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Ability to follow instructions and safety procedures.
• Knowledge of hygiene, sanitation, and infection control practices.
• Ability to identify and report maintenance issues and safety hazards.
• Physical fitness and ability to perform manual tasks.
• Flexibility and adaptability to changing work requirements.
• Customer service skills and a professional attitude.

Responsabilidades

• Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively.
• Maintain and clean guest rooms and replenish room supplies as per the Standards of Performance of the hotel.
• Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the hotel.
• Tidy and arrange guest belongings when cleaning guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the hotel.
• Inform Valet Service to collect guest clothes for laundry, dry cleaning or pressing in order to maintain guest satisfaction.
• Maintain and clean guest corridors, service pantries and service areas in order to ensure a professional and organised appearance.
• Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities.
• Consider guest needs and requirements when working in public areas and guest rooms to ensure courtesy and guest satisfaction.
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.
• Comply with the hotel environmental, health and safety policies and procedures.

Conocimientos

Cleaning procedures

Time management

Attention to detail

Teamwork

Communication skills

Safety procedures

Hygiene & infection control

Independent work

Descripción del empleo

• Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively
• Maintain and clean guest rooms and replenish room supplies as per the Standards of Performance of the hotel
• Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the hotel
• Tidy and arrange guest belongings when cleaning guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the hotel
• Inform Valet Service to collect guest clothes for laundry, dry cleaning or pressing in order to maintain guest satisfaction
• Maintain and clean guest corridors, service pantries and service areas in order to ensure a professional and organised appearance
• Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities
• Consider guest needs and requirements when working in public areas and guest rooms to ensure courtesy and guest satisfaction
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

• Knowledge of cleaning procedures and housekeeping standards.

• Ability to operate cleaning equipment and use cleaning chemicals safely.

• Good time management and organizational skills.

• Attention to detail and thoroughness.

• Ability to work independently and as part of a team.

• Good communication and interpersonal skills.

• Ability to follow instructions and safety procedures.

• Knowledge of hygiene, sanitation, and infection control practices.

• Ability to identify and report maintenance issues and safety hazards.

• Physical fitness and ability to perform manual tasks.

• Flexibility and adaptability to changing work requirements.

• Customer service skills and a professional attitude.