Host/Hostess

InterContinental Hotels Group; Doha; On-site; QAR 60,000 - 85,000; Full time

Job summary

voco Doha Central, a pre-opening hotel in central Doha, seeks a Host/Hostess to welcome guests and assist with reservations and dining experiences. You will guide guests from arrival to seating, ensuring warm, professional service and a seamless guest journey.

The role emphasizes strong English communication, teamwork with service and kitchen staff, and a polished, guest-centric approach in a luxury hotel setting.

Qualifications

• Experience in guest-facing hospitality roles, preferably in hotels or restaurants.
• Strong communication and interpersonal skills with a welcoming personality.
• Fluency in English; additional languages are a plus.

Responsibilities

• Welcome and engage guests with warmth, professionalism, and exceptional hospitality.
• Manage reservations, waiting lists, table assignments, and guest records accurately.
• Escort guests, present menus, and ensure a seamless arrival experience.
• Coordinate with service and kitchen teams to support smooth restaurant operations.
• Respond to guest requests, inquiries, and feedback with care and timely solutions.
• Maintain restaurant entrance, host desk, and dining areas according to cleanliness and presentation standards.
• Maintain strong menu knowledge and support guest engagement through promotions and personalized service.

Skills

Guest interaction

Communication

Hospitality

Interpersonal skills

Education

High school diploma

Hospitality qualification (preferred)

Job description

Ready to create memorable first impressions? As our new Host/Hostess, you will be the first point of contact for our guests, welcoming them with warmth and professionalism while ensuring a smooth and personalized dining experience. From managing reservations to assisting guests throughout their visit, you will help create moments that make every experience memorable.

Welcome to voco Doha Central, a pre-opening hotel where contemporary style, genuine hospitality, and thoughtful comfort come together in the heart of the city. Ideally located in vibrant central Doha, the hotel offers effortless access to the city’s business districts, cultural landmarks, and shopping destinations, including Souq Waqif, the Museum of Islamic Art, the Corniche, and the Doha Metro. Hamad International Airport is just a short drive away, making every journey seamless.

Our 147 thoughtfully designed rooms and suites blend modern comfort with the distinctive charm of voco. Whether travelling for business or leisure, guests can enjoy contemporary interiors, premium amenities, and welcoming spaces designed to help them relax, recharge, and feel at home throughout their stay.

After a productive day or a city adventure, unwind in the indoor swimming pool, rejuvenate in the fully equipped fitness centre, or indulge in a relaxing spa experience featuring treatment rooms, Moroccan baths, a steam room, and a sauna. Every moment is thoughtfully designed to enhance your wellbeing.

Dining at voco Doha Central celebrates flavour and connection. Start your day with an international breakfast buffet at Choices, enjoy a handcrafted coffee or light refreshments in the stylish Lobby Lounge, or savour the convenience of in-room dining from the comfort of your room. Every experience is delivered with the warm and welcoming service that defines the voco brand.

From productive meetings to elegant celebrations, voco Doha Central offers versatile event spaces, modern facilities, and a dedicated events team to ensure every occasion is seamless and memorable. Whether visiting for business, leisure, or a special celebration, voco Doha Central delivers a stay that is welcoming, comfortable, and unmistakably voco.

A little taste of your day-to-day

Every day is different,but you’ll mostly be:

• Welcome and engage guests with warmth, professionalism, and exceptional hospitality.
• Manage reservations, waiting lists, table assignments, and guest records accurately.
• Escort guests, present menus, and ensure a seamless arrival experience.
• Coordinate with service and kitchen teams to support smooth restaurant operations.
• Respond to guest requests, inquiries, and feedback with care and timely solutions.
• Maintain restaurant entrance, host desk, and dining areas according to cleanliness and presentation standards.
• Maintain strong menu knowledge and support guest engagement through promotions and personalized service.
• Ensure professional grooming, uniform standards, and compliance with hotel policies.

What we need from you

• Previous experience as a Hostess or guest-facing hospitality role, preferably in a hotel or restaurant environment.
• High school diploma or equivalent; hospitality qualification is preferred.
• Strong communication and interpersonal skills with a welcoming personality.
• Ability to work well under pressure in a fast-paced environment.
• Fluency in English; additional languages are an advantage.
• Flexibility to work shifts, weekends, and public holidays.