Host/ess

Four Seasons Hotel; Qatar; On-site; QAR 67,000 - 100,000; Full time

Job summary

Four Seasons Hotel in Qatar is seeking a courteous Host/Hostess to welcome guests, seat them promptly, and manage reservations with accuracy.

The role requires excellent English, with Arabic a plus, and the ability to anticipate guest needs while upholding Four Seasons service standards. You will coordinate with the dining team to ensure smooth service in a luxury hotel environment.

Qualifications

• Degree in hotel and restaurant management preferred.
• 1-2 years of experience with a luxury hotel.
• Excellent command of English; Arabic is an advantage.

Responsibilities

• Seat guests promptly according to party size and preferences.
• Answer phone calls and take reservations.
• Maintain hostess stand and station chart.
• Review reservation book and greet regular guests by name.
• Work with the dining team to ensure proper table setup.
• Assist with menu knowledge and daily specials.
• Complete special projects as instructed.

Education

Degree in hotel and restaurant management

Job description

• Seat guests promptly at a table pre-set for the number in the party and according to guest preference
• Set up Hostess stand
• review guest reservation book
• and make recommendations as to the set-up of the room
• maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards
• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service
• Anticipate the needs of guests
• respond accordingly to guest inquiries or problems
• and recognize regular guests by name and utilize the guest s name consistently
• Inspect and maintain daily menus to ensure quality
• condition and appearance while developing a complete working knowledge of all menu items and daily specials
• Work harmoniously and professionally with co-workers and supervisors
• Complete special projects
• menu changes
• signage
• etc
• as instructed
• Ensure proper table set-up and make minor adjustments as needed

• Degree Holder, preferably in hotel and restaurant management1-2 years of experience with a luxury hotel in a luxury hotel & resortExcellent command in English, Arabic is an advantage