Server Assistant/Busperson - In Room Dining

Four Seasons; Doha; On-site; QAR 67,000 - 100,000; Full time

Job summary

Four Seasons Doha is looking for an IRD Assistant Server to join our luxury hotel team. This role supports in-room dining service, assists with room service setup, and ensures discreet, attentive service to guests.

You will collaborate with the Food & Beverage team to maintain high standards, cleanliness, and timely service, with opportunities to develop hospitality skills within a world-leading brand.

Responsibilities

• Greet guests by name and describe menu items with vivid details.
• Assist with room service setup, service, and tray management.
• Anticipate guest needs and respond promptly to requests or concerns.
• Close guest checks accurately and secure payment details as required.
• Support in-room dining service delivery and coordination with the F&B team.

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar - offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

Our Team:

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.

In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Job Description:

The Four Seasons Resort and Residences at The Pearl-Qatar is looking for IRD Assistant Server to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.

Essential Functions:

• Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals
• Take guest orders in the absence of order taker
• Plate and prepare small food items
• Perform other tasks or projects as assigned by management
• Assist with service of food items
• Assist with set-up and cleaning of operational areas
• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
• Assist to clean private bars, private bar carts and storerooms.
• Able to stock and replenish ice for guest rooms.
• The ability to respect the privacy of all guest rooms.
• The ability to keep breakage of items to a minimum.
• The ability to report any unusual incidents, persons or items found or seen on the guest floors.
• The ability to respond properly in any hotel emergency or safety situation.
• In Room Dining Assist Server assist the server to transports food orders and amenities including any special needs and/or requests to the guest in room in a timely manner to ensure proper food quality.
• Greet guests and be able to provide thorough description of food and beverage items.
• Breakdown, clean, and set-up room service tables and all necessary items; coordinate tray and table removal.
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
• Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Greet guests by name, describe selected items to the guest using interesting, and vivid descriptions of each item, origin, taste, and preparation methods; communicate options f