Guest Services Lead - Luxury Hospitality

Hyatt Hotels Corporation; Doha; On-site; QAR 36,000 - 72,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Front Office/Guest Services professional in Doha, Qatar. The role requires 1-3 years of experience and a Diploma/Degree in Hospitality.

You will deliver warm, professional guest service, ensuring smooth arrivals, stays, and departures while upholding Grand Hyatt’s luxury standards. Proficiency in Opera PMS and Microsoft Office is preferred, with fluency in English and additional languages as a plus.

Qualifications

• Diploma or degree in hospitality or related field.
• 1-3 years' experience in Front Office or Guest Services.
• Strong communication and customer service skills.
• Knowledge of Opera PMS and Microsoft Office preferred.
• Fluent in English; additional languages are a plus.

Responsibilities

• Provide warm, professional, and personalized guest service, ensuring a seamless arrival, stay, and departure experience. Reflect Grand Hyatt’s luxury hospitality standards and commitment to exceptional guest experiences.

Skills

Front Office / Guest Services

Communication

Customer Service

Education

Diploma/Degree in Hospitality

Tools

Opera PMS

Microsoft Office

Job description

Hyatt Hotels Corporation seeks a Front Office/Guest Services professional in Doha, Qatar. The role requires 1-3 years of experience and a Diploma/Degree in Hospitality.

You will deliver warm, professional guest service, ensuring smooth arrivals, stays, and departures while upholding Grand Hyatt’s luxury standards. Proficiency in Opera PMS and Microsoft Office is preferred, with fluency in English and additional languages as a plus.