Guest Relations Manager — Luxury Hospitality Leader

The Ritz-Carlton Hotel Company, L.L.C.; Doha; On-site; QAR 360,000 - 480,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Doha is seeking an experienced Manager on Duty to oversee all property operations and ensure extraordinary hospitality.

You will represent property management, resolve guest issues, and direct guests within the lobby while guiding Guest Relations and service teams. Ideal candidates have a background in guest services or front desk, with leadership skills and a solid understanding of hospitality operations.

Qualifications

• High school diploma or GED required for guest services/related area.
• 2-year degree in Hotel/Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Responsibilities

• Serve as the property Manager on Duty and oversee all property operations.
• Represent property management in guest-related situations and resolve issues.
• Lead Guest Services and Front Desk teams to achieve service goals.
• Maintain open communication with departments to support operations and budgeting.

Skills

Guest services

Front desk

Leadership

Communication

Education

High school diploma

2-year degree in Hospitality/Business Administration or related

Job description

The Ritz-Carlton Hotel Company, L.L.C. in Doha is seeking an experienced Manager on Duty to oversee all property operations and ensure extraordinary hospitality.

You will represent property management, resolve guest issues, and direct guests within the lobby while guiding Guest Relations and service teams. Ideal candidates have a background in guest services or front desk, with leadership skills and a solid understanding of hospitality operations.