Guest Laundry, Uniforms & Linen Specialist

MONDRIAN; Qatar; On-site; QAR 145,613 - 200,218; Full time

Job summary

MONDRIAN in Qatar seeks a diligent professional for Laundry and Uniform Issue responsibilities. This role involves ensuring guest satisfaction by managing laundry services efficiently, maintaining records, and overseeing uniform supplies. The incumbent will be tasked with providing high-quality service and overseeing the inventory and issuance of garments and linens throughout the hotel.

Applicants should enjoy working in a dynamic environment and be detail-oriented to uphold hotel standards while interacting positively with guests and staff.

Responsibilities

• Ensure internal and external guests receive high-quality personalized service.
• Retrieve, inspect, and deliver all guest laundry and dry cleaning.
• Maintain records of laundry given to contract laundry.
• Prepare, sort, and wash linens and guest laundry.
• Prepare and record guest bills for the Housekeeping Office.
• Answer guest inquiries about laundry and dry cleaning.
• Liaise with dry cleaning companies regarding guests' laundry items.
• Check accounts received from contract laundry and reconcile records.
• Polish and return guests’ shoes.
• Assist with inventory of uniforms and linens.
• Issue and manage staff uniforms.
• Maintain clean work areas and report defective materials.

Tools

Standard laundry and dry cleaning equipment

Finance tracking system for invoice management

Job description

MONDRIAN in Qatar seeks a diligent professional for Laundry and Uniform Issue responsibilities. This role involves ensuring guest satisfaction by managing laundry services efficiently, maintaining records, and overseeing uniform supplies. The incumbent will be tasked with providing high-quality service and overseeing the inventory and issuance of garments and linens throughout the hotel.

Applicants should enjoy working in a dynamic environment and be detail-oriented to uphold hotel standards while interacting positively with guests and staff.