Guest Experience Architect

Westin Hotels & Resorts; Doha; On-site; QAR 40,000 - 52,000; Full time

Job summary

Westin Hotels & Resorts in Doha is seeking a Guest Experience Expert to deliver a memorable guest journey from check-in to check-out. You will support operational needs, answer guest requests, prepare reports, and share local area highlights to enhance stays.

The role emphasizes a professional appearance, confidentiality, and adherence to brand standards. Candidates should be capable of standing for extended periods and performing hands-on tasks as part of a busy hospitality team.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Process operational needs to support guest flow and efficiency.
• Address guest requests and inquiries to ensure satisfaction.
• Complete reports and assist with administrative tasks as required.
• Share highlights of the local area to enhance the guest experience.

Education

High school diploma or G.E.D. equivalent

Job description

Westin Hotels & Resorts in Doha is seeking a Guest Experience Expert to deliver a memorable guest journey from check-in to check-out. You will support operational needs, answer guest requests, prepare reports, and share local area highlights to enhance stays.

The role emphasizes a professional appearance, confidentiality, and adherence to brand standards. Candidates should be capable of standing for extended periods and performing hands-on tasks as part of a busy hospitality team.