Guest Experience Architect

Westin Hotels & Resorts; Doha; On-site; QAR 67,000 - 89,000; Full time

Job summary

Westin Hotels & Resorts in Doha is seeking a Guest Experience Expert to enhance the guest journey from check-in to check-out and beyond. You will be on your feet, moving throughout the property while delivering a wide range of guest services and ensuring a memorable stay.

The role emphasizes operational support, guest requests handling, and accurate reporting, all while upholding brand standards and professional appearance.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Handle a range of guest service tasks including processing operational needs and guest requests.
• Complete reports and documentation as required by the property.
• Share highlights of the local area to enhance guest experience.
• Maintain professional appearance and adhere to company policies and procedures.

Education

High school diploma or GED

Job description

Westin Hotels & Resorts in Doha is seeking a Guest Experience Expert to enhance the guest journey from check-in to check-out and beyond. You will be on your feet, moving throughout the property while delivering a wide range of guest services and ensuring a memorable stay.

The role emphasizes operational support, guest requests handling, and accurate reporting, all while upholding brand standards and professional appearance.