Global Ocean Freight Specialist

Employment; Doha; On-site; QAR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Job summary

DHL Global Forwarding in Doha, Qatar is seeking an Ocean Freight Specialist to manage shipment activity, bookings, documentation and regulatory compliance. You will act as the main contact for customers, resolve issues, and help optimize profitability while maintaining strong client relationships.

The role supports cross-border operations with a focus on efficiency and service quality, offering opportunities to grow within a leading global logistics provider.

Qualifications

• Must have a bachelor’s degree or equivalent qualifications.
• Technical certification or vocational training is preferred.
• Experience in ocean freight or logistics is typically under 2 years.

Responsibilities

• Administer shipment level activities including booking, documentation and related transport.
• Serve as the primary contact for customers on shipment information, exceptions, complaints and claims.
• Manage shipment routing and invoicing to meet service promises and profitability.
• Ensure regulatory compliance for commodities and destinations.
• Maintain relationships with clients and explore upsell opportunities.
• Study and resolve day-to-day delivery issues and improve processes using the transportation management system.
• Create/confirm transport orders and prepare import/export documents.

Skills

Customer service

Logistics coordination

Communication

Regulatory compliance

Problem solving

Education

Bachelor's degree

Technical certification

Tools

Transportation Management System

Booking systems

Job description

DHL Global Forwarding in Doha, Qatar is seeking an Ocean Freight Specialist to manage shipment activity, bookings, documentation and regulatory compliance. You will act as the main contact for customers, resolve issues, and help optimize profitability while maintaining strong client relationships.

The role supports cross-border operations with a focus on efficiency and service quality, offering opportunities to grow within a leading global logistics provider.