Front Desk Receptionist for Hotel in Al-Rayyan, Qatar

India Abroad; Al Rayyan; On-site; QAR 39,000 - 65,000; Full time

Benefits offered by this job

Accommodation allowance

Transportation allowance

Health insurance

Annual leave

Job summary

India Abroad in Al-Rayyan, Qatar, is seeking a friendly Front Desk Receptionist for our hotel. You will greet guests, manage check-ins/outs, handle reservations, and provide information about local attractions to ensure a positive guest experience.

Requirements include a high school diploma, proven receptionist or customer service experience, English fluency, and proficiency with MS Office. No Arabic required though helpful; shifts include evenings and weekends.

Qualifications

• High school diploma or equivalent.
• Proven experience as a receptionist or in customer service.
• Excellent English communication; Arabic/Urdu knowledge optional.
• Proficient with MS Office Suite.
• Ability to multitask with attention to detail.

Responsibilities

• Greet guests and manage check-in/check-out.
• Handle reservations, cancellations, and room changes.
• Answer calls, take messages, and direct inquiries.
• Provide information on hotel services and local attractions.
• Maintain a clean and organized lobby.
• Process payments for rooms and services.
• Collaborate with hotel staff to ensure smooth operations.

Skills

Customer service

MS Office

Multitasking

Communication

English proficiency

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Front Desk Receptionist vacancy in Al-Rayyan Qatar

Front Desk Receptionist for Hotel in Al-Rayyan, Qatar.

We are seeking a friendly and organized Front Desk Receptionist to join our team at a hotel in Al-Rayyan. As a receptionist, you will be the first point of contact for our guests and will play a crucial role in creating a positive impression of our hotel.

Responsibilities

• Greet and welcome guests as they arrive at the hotel
• Check guests in and out, ensuring all necessary information is collected and accurately recorded
• Handle reservations, cancellations, and room changes
• Answer phone calls, take messages, and redirect calls to the appropriate department
• Provide information about hotel amenities, services, and local attractions
• Assist with guest requests and complaints in a timely and professional manner
• Maintain an organized lobby area and ensure it is always clean and presentable
• Process payments for room charges, meals, and other services
• Collaborate with other hotel staff to ensure smooth operations

Requirements

• High school diploma or equivalent; additional education or certification in hospitality is a plus
• Proven work experience as a receptionist or in a customer service role
• Excellent communication skills in English; knowledge of Arabic or Urdu is preferred but not required
• Proficient with Microsoft Office Suite
• Ability to handle multiple tasks efficiently with attention to detail
• Strong customer service skills
• Flexibility to work different shifts including evenings, weekends, and holidays

We offer competitive salary of 1600$ per month.

• Accommodation allowance
• Transportation allowance
• Health insurance
• Annual leave

Pakistani candidates are preferred but all nationalities are welcome to apply.